Reviews (429)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead capture rates, customer engagement, and conversion rates with features like exit intent and email capture popups. They value the customizable templates and user-friendly drag-and-drop builder, which also supports cookie notifications and product add-ons. The advanced targeting options are appreciated for precise customer interactions. Ease of setup and reliable performance are noted benefits, and the customer support team is praised for their prompt and effective assistance.

January 14, 2021

Loving this app as it is super easy to nagivate and use! Customer support was fast and efficient too! Even though I am on free version, their service was good! Keep it up!

My Home Hutch
Singapore
4 months using the app
November 14, 2023

I recently had the pleasure of interacting with this company's customer support team and they were nothing short of excellent. They assisted me promptly with my needs, which included both installation and domain changes.

They were fast, clear, and extremely helpful. It's evident that customer satisfaction is a priority for them. I would highly recommend their services to anyone in need of assistance.

SOUL SOCIETY FOR ORGANIC FARMING
India
4 months using the app
May 14, 2023

Poptin is pretty easy to use and work with. Their customer support is above satisfaction. Fast service, helpful, and very responsive. Highly recommended if wanted to add popup to your website.

KSZ E'Panoui Homes
United States
4 months using the app
February 4, 2021

The app is super easy to use and the customizations on the popup are endless. Customer support is also very nice and helped me through my problems. Highly recommend this app.

Bright Whites Company
United States
3 months using the app
December 2, 2021

The customer support is also quick and helpful.
Right now I am using a simple pop-up triggered by exit intent and its working fine.

Swoniga
Morocco
3 months using the app
Edited July 31, 2020

easy to customize...even for beginners. Backed with a fast & friendly support. Never did that before, but it turned out to be super easy. Can´t wait to use it more often... Recommended!!!

Eisdieler
Germany
3 months using the app
June 8, 2021

This app works great for collecting leads and emails using forms, pop ups etc...Plus the chat support is also great. One should definitely try it ou

Care n Cure Online Pharmacy Qatar
Qatar
3 months using the app
November 4, 2022

Very nice pop ups and customer service, We use it to recover the carts, it shows when the user adds something to the cart and then continues navigating.

MU the brand
Spain
3 months using the app
November 25, 2019

We could not be more please with this app. Great design possibilities, plus reporting metrics which we didn't have before. It works seamlessly with our site and we highly recommend it!

Mighty Bright
United States
3 months using the app
July 30, 2020

Easy to set up with very professional and helpful team. Tried plenty apps out there and Poptin is the only one that suits our business. Thank you Poptin team !

TribeAzul
United States
3 months using the app