Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

Edited July 31, 2020

easy to customize...even for beginners. Backed with a fast & friendly support. Never did that before, but it turned out to be super easy. Can´t wait to use it more often... Recommended!!!

Eisdieler
Germany
3 months using the app
June 8, 2021

This app works great for collecting leads and emails using forms, pop ups etc...Plus the chat support is also great. One should definitely try it ou

Care n Cure Online Pharmacy Qatar
Qatar
3 months using the app
November 4, 2022

Very nice pop ups and customer service, We use it to recover the carts, it shows when the user adds something to the cart and then continues navigating.

MU the brand
Spain
3 months using the app
November 25, 2019

We could not be more please with this app. Great design possibilities, plus reporting metrics which we didn't have before. It works seamlessly with our site and we highly recommend it!

Mighty Bright
United States
3 months using the app
July 30, 2020

Easy to set up with very professional and helpful team. Tried plenty apps out there and Poptin is the only one that suits our business. Thank you Poptin team !

TribeAzul
United States
3 months using the app
November 15, 2021

Right now I am using a simple pop-up triggered by exit intent and its working fine. The customer support is also quick and helpful.

ASTORIIO
Oman
3 months using the app
November 21, 2023

Very prompt and professional services been given! Very supportive!

Nuna Official Website
Malaysia
3 months using the app
January 5, 2021

I changed my popup app to Poptin because it has the features I need within the free basic plan, while I was paying for fewer features in my previous app. Installation was quick and automatic - I did not have to do anything manually. But best of all is the support I got - after installing Poptin I found that customer subscriptions were being recorded but left as 'Unsubscribed'. Poptin support was quick to respond to my email and directed me towards the solution. Thank you for your great support.

MyCraftyTouch
Bahrain
3 months using the app
May 14, 2023

A very complete, fluid application, with a very pleasant customization interface. Excellent chat support, even on Sundays!

Il Profvmo Japan
Japan
3 months using the app
April 5, 2023

Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP.

Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too.

Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)

The Curiosity Box
United States
3 months using the app