Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

February 14, 2018

Super easy to use a great app. Helps to increase sales and also is an easier way to get customers to signup for emails.

Art Tributes
United States
About 1 month using the app
July 1, 2020

CampN Usa:
This Poptin app is Terrific... So is the outstanding support they have here...!! Especially appreciate "Nirupama's" assistance today - Thank you Ma'am... !!

CampN USA
United States
About 1 month using the app
August 18, 2023

Wow, amazing service. I got the correct help in no time! Beyond Thankful for this team and my experience as a new growing business.

KRSHOPCHARMS
United States
About 1 month using the app
April 4, 2023

I've tested most of the interactive signup pop-up plugins on Shopify, and this one provides the most comprehensive range of interactive signup options while also offering great design freedom for creating pop-ups that match your website's key values. Unlike other plugins, which mostly rely on default templates, this one allows for more pop-up customization.

However, there are some bugs in the plugin, especially when designing it, and it took me quite some time to create a satisfactory pop-up. But the good news is that their customer service team is always available online and able to assist with any issues you may encounter, and they are really patient. Having a responsive customer service team is rare these days, and it's one of the main reasons why I'm willing to use this plugin.

If I were to suggest some improvements, I would recommend adding more design elements, especially for the wheel of fortune feature, as well as streamlining the design interface to make it more user-friendly for new users. Overall, I highly recommend this plugin, and I think the responsive customer service team is a core competitive advantage. And I can see that they did put a lot of effort into designing this plugin.

Ulike US Shop
Hong Kong SAR
About 1 month using the app
June 23, 2020

The support is excellent - i also had to find my way first but after a little practice its pretty easy to use

THE CLEAN BEAUTY.CO
Spain
About 1 month using the app
March 10, 2022

I start from free member. Easy to use and install. Easy for starter. Great help from customer service.

Marvelous Time
China
About 1 month using the app
August 25, 2020

muy fácil de navegar, personalizar, tiene efectos/transiciones muy cool que puedes adecuar al estilo de tu marca

MIA PALUZZI
Mexico
About 1 month using the app
May 5, 2020

Love it. Support is good and patient. The app might not be the most user-friendly, but their support is too helpful for you to not find out how to properly use the app. Support is key.

Made For Kitchen
Singapore
About 1 month using the app
November 24, 2020

Atendimento ótimo com esclarecimento de todas as minhas dúvidas. Respostas rápidas e artigos explicativos.

CrisDietética - Loja Online
Portugal
About 1 month using the app
July 2, 2019

I had some difficulty using it with shopify for some reason, but the customer service made it all better!

Consider It "Dunn" Fragrance Boutique
United States
Over 2 years using the app