Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

April 16, 2021

Easy setup, lots of functionality and design options. I had to contact support for some assistance, they quick and helpful.

Pasha Living
United Kingdom
19 days using the app
August 30, 2021

We've created the first popup and needed some help managing the settings. The team was responsive and answered all the questions we had. Now it's time to try it out and see how it performs. :)

IRONSTAR
Slovenia
19 days using the app
Edited May 3, 2021

This app pretty much sucks. It's not user friendly and it's difficult to figure out how to design the pop-up form to function exactly the way you want it to. I'm thinking it's because I have the "free version." Forget reaching out to the support team. All they do is send you a video that doesn't address the issue you're struggling with. My problem? My customers are filling out the form with their email address but never receiving the discount code once they hit "Submit." I have no idea how to correct this problem and apparently, the support team doesn't want to take the time to help. I think I'll just un-install this app and look elsewhere for a better experience.

WoofPackTrails
United States
Over 1 year using the app
August 12, 2021

The best app, have the functions I need to build the shop.
Fast support if you nead som help. I recomend this app.

herbalnutritionshop.se
Sweden
16 days using the app
August 9, 2023

I like the tool as it is easy to use with the exception of image uploads don't always work. The graphics are decent and could use a few refreshed looks. The reporting is great, too.

Home Furniture Factory
United States
About 1 year using the app
May 7, 2023

It's user-friendly, great templates to make our job easier. There is also a support team to help resolve issues.

Enchanted Craftasy
Singapore
16 days using the app
June 20, 2023

This is has been great. Awesome support (even helps after hours). Has a bit of a learning curve, but worth it! Fair pricing!

F-Life Games
United States
15 days using the app
July 26, 2023

Great! Thank you! Buetifull, fast and cliet-oriented. Free version gives all the opportunities that we could only think of!

Celestial Jewels
Latvia
14 days using the app
January 19, 2024

Exit intent popup doesn't work

DashSkin
United States
About 1 hour using the app
Edited April 19, 2019

Sorry for my poor English, but I'll try to Explain my experience with this app ....
After months of searching for the ultimate "conversion improving" apps, I think I found...
This app contains all the features you need for making your store more converting. The platform of Poptin is super easy to use and the support team....WOW, I've never seen support team like this, they answered all my questions in just 5 minutes, thanks to the" live chat " they have. Here in the Shopify reviews, I can give you only 5 stars but I think you guys deserve at least 10 stars

Artadelica
Israel
12 days using the app