Reviews (429)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead capture rates, customer engagement, and conversion rates with features like exit intent and email capture popups. They value the customizable templates and user-friendly drag-and-drop builder, which also supports cookie notifications and product add-ons. The advanced targeting options are appreciated for precise customer interactions. Ease of setup and reliable performance are noted benefits, and the customer support team is praised for their prompt and effective assistance.

February 21, 2018

I love this app! Yes, we have a lot of popups app here, in shopify. But this one, is so friendly and so much options there, that you must add it to your store! Easy to set up, very fun to start with. Good job!

The Six Floor
Netherlands
9 days using the app
January 31, 2023

Love this app! Has loads of great features including the add to cart trigger pop up which is fab. Support is brilliant and really quick.

24 Workwear
United Kingdom
9 days using the app
November 11, 2023

great app

Hello Gorgeous
United States
9 days using the app
October 11, 2023

After testing several apps like Poptin I can tell you that the CX support provided is great! No issues so far with time zones, they always reply within a few minutes with a LIVE rep which is super important for me.

Savings Test DC
Mexico
8 days using the app
April 6, 2021

I wanted to set up something to encourage sales, Poptin has worked very well and there support was fantastic. Would def recommend

CHARGit Store
United Kingdom
7 days using the app
March 23, 2021

Nirupama so very helpful, quick to reply and efficient when it comes to solving my problem. I love this app, thank you for the service you're providing!

Yoginibliss
United Kingdom
6 days using the app
January 21, 2021

The App is really easy to use with great functionality. Beautiful templates to choose from, but also fully customizable. The support was above expectation!

THISWAYOUT
South Africa
6 days using the app
May 6, 2020

The great thing about this is their great customer support. They reply fast and the app is easy to use.

Blak Mask Store
France
6 days using the app
April 15, 2024

Assistenza è stata perfetta e mi ha aiutato anche in orario fuori lavoro.

Roscioli Wine Club
Italy
39 minutes using the app
September 24, 2020

I use Poptin to upload a pop-up ad. The software / website is easy to use, has customer service that answers quickly and helps with any question. Fun to work with them :)

SPRAYGROUND ISRAEL
United States
5 days using the app