Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

June 7, 2021

Really clean interface & templates, easy spread sheet download. Very customizable. But As a small, new & independent business, my store currently doesn't make enough revenue to pay for the $19 / month fee after the trial limits.

TinyTapes
United States
5 months using the app
September 24, 2020

I use Poptin to upload a pop-up ad. The software / website is easy to use, has customer service that answers quickly and helps with any question. Fun to work with them :)

SPRAYGROUND ISRAEL
United States
5 days using the app
September 27, 2022

No other Popup software is as detailed and fully integrated into Shopify. By far, I would say this is the best option; however, there are a few concerns so far:
1. Tech support is slow at getting back. I would expect responses within 24-hours and they are slow.
2. No Support for SVG. This is huge for space and resizing to make it look crisp.
3. Overall the Editor is very clunky. It's not as intuitive and easy to use as I would have hoped. 4. The templates are just OK and very basic. I would have hoped for some more up to date templates. Overall as I said, this is one of the best you are going to get and it is very much integrated into Shopify. I just wish the interface was a bit more clean and editing was better.

Gospel Musicians
United States
5 months using the app
April 16, 2021

This i s a great app with nice features and fast, effective support!
Perfect for professional popups,

Kirschon Academy
Italy
4 days using the app
June 30, 2023

This ecommerce have intuitive design. A range of integrated features caters to all needs, ensuring a seamless business experience. Standout customer service sets it apart, particularly Carlos, whose professionalism and knowledge greatly enhance the user experience. A must-try for any ecommerce entrepreneur.

TheBiolockpro
Canada
4 days using the app
January 7, 2021

Poptin. has a great template for designing the pop-up, also with beautiful color. It's quite easy to learn how to design and set up. In addition, patient and responsive customer service are also impressive.

HALARA
Hong Kong SAR
3 days using the app
November 27, 2023

This is a really straightforward App. I highly recommend.

Alpena
Canada
3 days using the app
January 22, 2021

User-friendly and great interface. I had been looking for an app that is easy to understand, will grant access to many features even for free and this app is exactly what I am looking for.

Crafter - oil and scent
Philippines
3 days using the app
June 4, 2020

one of the best software I have ever used in my life!
Customer support in another level.
try them! you won't regret it.

Koren Publishers Jerusalem
Israel
3 days using the app
June 10, 2022

amaizing app,good design, I can manage it easily,, Thank you also to customer service for responding well, even though it took a while, but that's okay

VIBIN'
Indonesia
2 months using the app