Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

June 24, 2021

Great customer service is rare with these apps. The chat support fixed everything I needed in a timely manner.

Beauty Shamans
United States
Over 2 years using the app
March 20, 2023

excellent app, pop ups can be adjusted to exactly what you need from colours to timing of the showing of the popup, they keep improving the features this app, used it off and on for many years, professional popup feel if you spend the time adjusting colours and fonts etc. live support is there and ready to help, even on the free plan.

fresherpack.co.uk
United Kingdom
Over 2 years using the app
November 17, 2020

This is the best tool to collect emails and sending coupon codes to users. Very easy to use and quick support from the team.

Susquehanna Hemp
United States
Over 2 years using the app
July 2, 2019

I had some difficulty using it with shopify for some reason, but the customer service made it all better!

Consider It "Dunn" Fragrance Boutique
United States
Over 2 years using the app
Edited April 1, 2024

POPTIN has been a revelation for our new online business! I've tried several lead capture tools in the last few years on various other websites I manage, but POPTIN is easily the most user-friendly and effective. Their drag-and-drop builder makes creating beautiful and engaging popups a breeze, and the wide variety of templates ensures there's something for everyone.
What sets POPTIN apart is their advanced targeting features. The “exit intent popups” have been a game changer for my conversions. Being able to target visitors who are about to leave my sites with a compelling offer has dramatically increased my lead capture rate.
Overall, I can't recommend POPTIN highly enough, especially if you're looking to leverage the power of exit intent popups, POPTIN is the way to go!

Gayle's Boutique
Australia
About 2 years using the app
October 14, 2020

Great app and amazing support! I got a quick response and all issues were solved in a few minutes. highly recommended!!!

MANO VINO
Israel
Over 2 years using the app
October 13, 2023

I am using Poptin on company website and have done so for 2 years now.
It is supereasy to use and set up - and you have tons of choices to tailor it exactly to your needs.
Easy to adjust with own photos, colors etc.

Can warmly recommend using Poptin with Shopify!

Gordios-Training
Denmark
Over 2 years using the app
July 21, 2023

We really appreciate Poptin - Exit & Email. The support is also very professional and fast. It is a great help for Medical Partner Switzerland.

MEDICAL PARTNER
Switzerland
Over 2 years using the app
Edited March 4, 2024

אני משלם כל חודש 59$ על גירסת PRO אבל מופיע לי גירסת FREE בדומיין השני
ניסיתי לפנות בתמיכה בצט אבל אין ממש תמיכה ולא מצליח לסדר זאת
חבל כי האפליקציה ממש טובה חבל שלא ניתן שרות ללקוחות הפרימיום

Loopi
Israel
Over 2 years using the app
March 10, 2023

Nice app with many features also in the free version, perfect & super friendly customer support! :))

Bohoney
Germany
Over 2 years using the app