Reviews (433)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective and engaging pop-ups, especially the exit intent feature that helps capture leads. They find the drag-and-drop interface and customizable templates user-friendly and easy to use without needing technical skills. The app is versatile, reliable, and integrates seamlessly with websites, enhancing user experiences and subscriber engagement. The support team is also highly praised for their responsiveness and helpfulness.

June 10, 2018

The best pop up app there is! I use it in all of my shops, easy to install, many different styles to chose from, great data and analytics features and fantastic support.

Pjc Jewelry
Israel
Over 2 years using the app
September 11, 2023

Great Little App. Great Customer support, always helpful.

Lokk Stokk & Apparel
Australia
About 2 years using the app
August 18, 2021

This app has helped me grow my email list by using the pop-up forms. The support team are very helpful resolving any issues or answering questions. I will be continuing to use this app as my business grows.

Island Play Cosmetics
United Kingdom
About 2 years using the app
November 8, 2020

Super easy to use app! Very kind and helpful chat service, I have no coding experience and managed to connect two very beautiful pop-ups to my shopify website and connecting to Active Campaign. So happy with it!

Infinity Braids
Netherlands
About 2 years using the app
Edited August 18, 2024

I am disappointed in the app maker.

They had a problem this week, in August 2024, where their system crashed and lost live poptins. That left our store giving away free product for no reason. I was not notified. I only learned that my poptin wasn't working by visiting my own website for a different reason. Support insisted that they emailed everyone, but I did not receive an email which could have prevented this problem. There was no email in our spam folder as well. This was the most disappointing part. On some other occasions, the product did not work as well and support corrected those issues, but it was frequent. The product is good when it works. I was most upset in the newest incident, which was insulting that they insisted that they emailed. I get all of their emails, but not this one...hmm.

Rhinestone Jewelry Corporation
United States
About 2 years using the app
November 16, 2020

Great app. Lots of emails gained! Great customer service. I had an issue where emails were not being listed as subscribers. Handled in minutes!

Dreamland Organics
United States
About 2 years using the app
June 11, 2024

Incrível!

DUNNAMIS-STORE
Brazil
11 days using the app
September 13, 2021

This is the best plugin which I found on App store. I tried many plugins to do what I exactly wants, but Failed. So, I fount this plugin which was not working first. Then I talk with there support team (Nirupama) and they guide me to resolve the my problem. Thank you Poptin and Thank you all support team specially (Nirupama).

Étoile Brilliante
Pakistan
Almost 2 years using the app
February 13, 2023

Excellent app for small businesses with low budget, especially if you operate multiple stores. Consistently brought in additional revenue with the various pop-ups which can be customized for mobile and desktop views. Super prompt and helpful customer service too! Thanks Osama!

Juicy Missy
Singapore
Almost 2 years using the app
June 7, 2023

I’ve been using this app for over a year now and it has helped me a lot. When I had a problem, the customer service team quickly help me out. Overall, I would highly recommend this app to anyone looking for an easy-to-use Popup tool.

YABER Entertainment Projector
China
Almost 2 years using the app