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Reviews (172)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
    146
  • 6% of ratings are 4 stars
    11
  • 1% of ratings are 3 stars
    2
  • 3% of ratings are 2 stars
    5
  • 5% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and customization, enhancing email list building and sales. They value the variety of customizable templates and the app's reliable performance. The customer support team is also praised for their quick and helpful responses. Additionally, its cost-effectiveness is highlighted, offering robust features for free.

September 13, 2022

I installed the app because I thought it would add value. I subscribed to test the application of this app and received a thank you email almost 24 hours later. A friend also subscribed and hasn't received the email either and checks the spam mail daily to see if it lands there. I last requested assistance on 9/5 and haven't heard back from anyone yet.

SBG & CO
Canada
11 months using the app
Autoketing replied September 13, 2022

Firstly, we're very sorry for the bad experience. We replied to your requested assistance email. I can send you a screenshot. I will send you another email to support you.
Please check your email inbox.

Regards

June 6, 2023

gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

Nexellus
United Kingdom
2 months using the app
Autoketing replied June 7, 2023

Thanks for your installation. I hope you will give us the reason why you rate 2 star for our app. We really want to support you the best.

December 9, 2021

I USED THIS APP TO TRY AND MAKE A SIMPLE POP UP BUT THIER POP UPS WONT STOP AND I CANT EVEN CREATE IT BECUASE THEIR POP UP WONT GO AWAY.

Smokin Gun Coffee
United States
6 days using the app
Autoketing replied December 9, 2021

Thanks for reaching to us. We check your campaign and find that it's not a bug.
The setting of Display Frequency is Show every page view, so popups show constantly.
We will send an email to support you. Please check inbox.

Regards,

February 4, 2023

A l'air chouette, mais il y a deux problèmes :
1/ impossible de traduire en français "Enter your email" (il est possible de traduire tous les autres champs, dommage que ce ne soit pas le cas pour le champ destiné à l'adresse e-mail)
2/ (et c'est le point négatif le plus important) les clients qui ne veulent pas écrire leur adresse e-mail voient la fenêtre pop up s'ouvrir encore et encore, intempestivement, toutes les x secondes, et doivent chaque fois quitter en cliquant sur la croix... mais toujours cette fenêtre revient. Cela est très dérangeant, c'est même à la limite du harcèlement. Dommage, je dois désinstaller cette application.

YaliGifts
Belgium
5 days using the app
Autoketing replied February 4, 2023

Thanks for your feedback. We will check our app again.
We will send an email to support you.
We hope you can reinstall our app after issues are solved.

January 29, 2023

What's the purpose of this app? It only shows the chosen popup, but it doesn't do anything. If you add an email inside the popup and hit the button, nothing happens.

Pindepo
Romania
About 1 hour using the app
Autoketing replied January 29, 2023

Thanks for your feedback. If you reinstall our app, we can help you to check the issue. This issue happens only in your store.
We will send an email to support you.

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