Reviews (172)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and quick setup, highlighting its variety of customizable templates and cost-effectiveness, notably its free availability. The customer support is praised for being responsive and helpful. The app is recognized for enhancing customer engagement, growing email lists, and boosting conversions through its seamless website integration and reliable performance. Additionally, its compatibility with other apps from the same developer is seen as beneficial, creating a dependable ecosystem of tools.

November 12, 2023

I have a request for the app developer

TET FASHION
India
11 days using the app
November 17, 2022

Installed this app a day or two back. The data that is being submitted on the popup is not visible on the backend. They are saying they might solve it, but seeing and using the data is the MAIN reason of installing the plugin so that should not have any glitches in the first place.

Rebeaut.in
India
7 months using the app
Autoketing replied November 17, 2022

We apologize for the error in our app. Our tech team is trying to fix the issue.
We will contact you when it's solved.

July 24, 2023

always been my favorite app to use but suddenly it went from free to $9,99. deleted it and looking for a free alternative

SpicedUp
Netherlands
5 months using the app
Autoketing replied July 25, 2023

We apology for the inconvenience. Our team has changed the pricing. You can get a discount if you upgrade today.

January 27, 2023

too many glitches, couldn't even change the color of the text. the user interface is very bad. lots of fixes needed

Gobblox
United States
2 months using the app
Autoketing replied January 27, 2023

Thanks for your feedback. Our team will try to improve our app.
We have checked our app and we still can change the color of the text.
Could you please try to change text color again?
Look forward to hearing from you.

Edited November 22, 2022

I'm afraid this app has stopped working, I have asked twice for help over the past week with no reply. It is an important function that we require, unfortunately I cannot trust it now, so we will be looking at other alternatives

Express Pergolas
United Kingdom
19 days using the app
Autoketing replied November 3, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

December 3, 2022

its driving me crazy this is my 3rd time making a campaign and it not uploading or disappearing !!!! FINDING A NEW APP I WOULD GIVE ZERO STARS IF I WAS ABLE TO

Magna
United States
About 2 hours using the app
Autoketing replied December 4, 2022

Thanks for your feedback. Maybe you made some mistakes when creating the popup campaign. If you reinstall our app, we can help you.
Look forward to hearing from you.

February 11, 2023

solange am bearbeiten und am ende speichert es nichtmal. Komplette Zeitverscxhwendung. Bilder hinzufügen hat auch nicht geklappt

Schlubbys
Germany
27 minutes using the app
Autoketing replied February 12, 2023

Thanks for your feedback. We have fixed the issue.
You can save settings now. Please enter the dashboard through Shopify admin.
We hope you give us a chance to support you.

Regards

January 20, 2023

Every time I try to edit the banner it starts glitching. It will start randomly scrolling up and down and then flash.

TheBrattyPrincess
United States
21 minutes using the app
Autoketing replied January 22, 2023

We apologize for the issue. We will send an email to support you.
It seems to be a bug in only your store.
Please give us a chance to support you.