CartHook Upsells

Customer support was great - the chat was responsive and they worked with me to resolve an issue. The issue had to get escalated for some help on Shopify side of things and Carthook agent stuck with me the whole time until everything was working. I so appreciated the quick and responsive service in resolving my problem!

Flexible, inexpensive, and easy to use! One cool tactic that doesn't seem to be well-documented: you can create bundles using Shopify's native "Bundles" app, and then offer those as upsells via CartHook.

The team at Carthook has been immensely helpful and even implemented a feature by request via an easily scheduled zoom meeting with one of their app developers. They always respond within minutes and make sure that the right person is there to help with whatever specific need you have.

If you set up your funnels the right way, they can be a reliable revenue stream for your business. Highly recommend and I am looking forward to the features and updates they add.

I cannot speak on the Thank You Page upsells because we do not use this app feature.

5/5

Edit: Change offers to upsells

Been onboarded with Adel and hes super helpful and friendly.

This will change the basket value moving forward for my business.

Adel was super helpful and showed me how to use the app efficiently to get the most out of the customer.

This is a great app! Tarik took the time to do a 1:1 on call with me to walk me through the app & ensure it was set up correctly & gave me some really helpful tips. Highly recommend!

We are new to the app but our onboarding call with Adel was incredibly helpful. He had already looked at our website and was very intuitive about what would be a great offer for our customers; he was very knowledgeable. The app appears to be very straight forward and easy to use - and Adel has offered to help us if we do have any questions which is reassuring.

We've tried over almost all upsell apps, and Carthook is hands down the best we've found. The team is continuously improving the app and is highly responsive to feedback from their users. Their 24/7 support is a real lifesaver; they’re always available when needed. After experiencing difficulties with other apps, we were thrilled to see Carthook deliver consistent, positive results. If you're looking for an upsell app that truly works and comes with excellent support, Carthook is a fantastic choice for bigger brands out there.

Tarik is immensely helpful! Very responsive customer support team when we were unsure about anything, with the option to call rather than use online chat which I really appreciate! Thanks so much for everything

Carthook has been an amazing app for us! We have fantastic conversion rates, and it is something that our customers love too- a true win/win! More sales and happy customers. The customer service is best in class and working with Adel has been very helpful to optimize the whole set up! Highly recommend.