We are having issues with Carthook not able to add paypal transaction Info to the native Shopify fields or at least to add them correctly as one Tag. Carthook is adding them as a variation of 0_, 1_, 2_ that is hard to track using other application. We are using a reporting app and a Paypal Sync tracking app (TrackiPal) on 5 more stores, and having a huge challenge getting carthook to collaborate for this.
Thanks for the feedback! It sounds like you're using our legacy checkout product, not our Shopify post-purchase offers app. We'd love to help get you back on track and figure out your tracking issues. Please reach out to the checkout support team at email@example.com.
Let's work together on this!