Reviews (93)

Overall rating
4
Counts per rating level
  • 84% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 4, 2020

Just started using this, but I can see where this will be a SUPER profitable app. So excited to have this in time for BFCM!

Bark Party
United States
2 days using the app
CartHook replied November 5, 2020

We're happy to see that you're getting a 5-star experience at Bark Party! We can't wait to see you soar during BFCM!

Edited January 20, 2023

CartHook has delivered some nice results for my store by helping increase AOV. Since offers through CartHook are post-purchase, we feel that we can be more aggressive with discounts that we offer. The reason why we feel that we can offer more post purchase, is because it’s clear to the customer that they are only receiving the discount because they’ve already purchased, as opposed to annoying up-sells and pop ups which can leave a bad taste in peoples mouths and even cause them to abandon their orders.

The app itself is very good, not glitchy or buggy, and it is well
designed. They thought this through in a detailed manner, and provide some thoughtful options which we’ve been taking advantage of.

Overall, CartHook is one of the better apps that we’ve added to our store. Our AOV increased, per unit shipping cost has decreased, and we don’t feel like we’re annoying our customers because they’ve already completed their purchase by the time they see the offers. Very good

Biaggi
United States
2 months using the app
May 15, 2023

I did extensive research on upsell apps and CartHook has proven to be the best. They provide the best design and customization we could find. Tina with the support team is always so kind and helpful! We've been using about a year now.

Jupiter Labs
Ireland
Over 1 year using the app
Edited December 2, 2021

Amazing app, generates tons of revenue for us. And we even haven't started to optimize, excited to see what we can achieve

Turn Me Royal
United States
About 1 year using the app
CartHook replied December 2, 2021

Amazing, thank you for the review! We love Turn Me Royal here at CartHook where your artists turn you and your loved ones into beautiful pieces of royal artwork. What a great gift idea for the holidays!

April 14, 2021

We're seeing great success with CartHook's post-purchase offers (+30% lift). The funnel was easy to implement and their team was very responsive when we reached out for guidance on best practices. Would highly recommend CartHook to any business looking to increase AOV.

Hope Health Supply
United States
3 months using the app
CartHook replied April 14, 2021

Wow, over 30% lift? You are killing it! Thank you so much for your review. Please let us know if you need anything else at all.

March 23, 2021

I have been waiting for Shopify to support something like this for 5 years. Nothing will drove your AOV's higher than Post Checkout upsells. As of the time of this review it only works with Credit Cards (not Shop Pay, PayPal, or other gateways) but hopefully Shopify will loosen the reins a bit here and allow support for other gateways. Should at least be able to do PayPal.

SideShaper
United States
4 months using the app
CartHook replied March 23, 2021

Hi SideShaper! Thank you so much for your review. We are glad to hear you are seeing an increase in AOV!

We also can't wait for Shopify to support wallets and other payment providers in the near future, stay tuned!

Edited January 19, 2022

Years ago, I heard a marketing guru say, "The best time to ask a customer for more money is right after they've just given you money." CartHook contributes nearly $10K/month worth of additional revenue in upsells -- we generally use a simple message of, "would you like an extra bottle for X% off?" The app is extremely easy to set up and use, and CartHook tech support is very helpful and quick to respond. Highly recommended adding this app to your Shopify!! :)

Jigsaw Health
United States
6 months using the app
CartHook replied January 19, 2022

Hi Jigsaw Health, thank you so much for your feedback! What amazing advice from that marketing guru, totally aligns with our vision here at CartHook. Cheers to many more years of additional upsell revenue!

- The CartHook Team

October 3, 2022

Carthooks support team made our funnels super easy to set up during our trial, quick plug n play. After generating more than our target revenue during the trial period, Carthook is now a staple in our apps and has continued to raise our AOV. A great low-hanging-fruit app to install. Highly recommend.

Mr Pool Man
Australia
14 days using the app
October 3, 2022

App is working well so far. UI is easy to use, liking the design of the upsells better than some of the competitors. No issues so far.

LUMA NUTRITION
United States
9 days using the app
December 16, 2020

Great upsell app. Generated a lot of revenue for me. Looking forward to upgrades to help customize offers more

VitalSleep®
United States
About 1 month using the app
CartHook replied December 17, 2020

Thank you for the five-star reply, VitalSleep! We're so thrilled to hear you're seeing great results with our app. Cheers to a successful 2021!