Post Purchase Survey

Post Purchase Survey

by HulkApps.com

Post purchase feedback poll to understand customer behavior

5.0 of 5 stars(13 reviews)

High Response Rates

By embedding your survey at the end of a customer’s purchase journey, you’ll see response rates shoot upwards.

One-Click Installation

No styling needed. The fastest way to customer feedback is on order confirmation page.

Actionable Insights

Instantly act on your survey results via our analytics dashboard.


About Post Purchase Survey

Set up an e-commerce post-purchase survey to collect feedback & grow sales:

Implementing a survey right after your customers make a purchase is an easy, non-intrusive way to help you boost your e-commerce sales.

By collecting website feedback, you get to learn directly from your customers how to improve the buying experience and overcome potential objections. It’s so valuable and simple to create that we recommend all our e-commerce customers create this survey before any other.

That’s why we’ve put together this simple app: to help you create a simple, post-purchase survey to customers in just a few minutes.

Example questions you can ask:

  1. How would you rate your overall experience?
  2. What can we do to improve the experience?
  3. What did you love the most about the experience?
  4. What almost stopped you from completing your purchase?
  5. How did you hear about us?
  6. What best describes you?
  7. What product should be made next?
  8. What is your preferred method of connecting with us?

Post Purchase Survey by HulkApps lets you:

  • Customize your survey question or use defaults
  • Log all survey results
  • Export feedback results
  • Add your custom branding
  • Receive an email notification whenever you receive a survey

Reasons to pick Post Purchase Survey App:

  • Add 'n' number of survey questions in the survey form.
  • Personalize the look & feel of your Post Purchase Survey forms via custom CSS and make it yours forever!
  • The app does not bring along any watermark of Hulkapps in the Post Purchase Survey forms, so it's all yours.
  • Knowledgebase to help you learn everything about the app

Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Target questions to specific visitors anywhere on your web and mobile site. (even on order confirmation or thank you page)

Final thoughts:

If you don’t already have a post-purchase survey in place, stop what you’re doing and set one up right now. (Really, it only takes 5 minutes!)

Getting answers at the moment and as close to the experience as possible makes this type of survey more effective than a traditional, after-the-fact email survey (and it won’t get buried in your customers’ inbox). Most importantly, the insights you’ll gain are some of the quickest wins you can have when it comes to increasing your sales and conversions.

Set up your post-purchase survey, and boost your e-commerce sales with Post-Purchase Survey App by HulkApps. Free forever. Get started!

See the app in action

Explore how the app works in an example store.

View example store

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Pricing

Free

Overall rating
5.0 of 5 stars
Based on 13 reviews

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
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  • 3 of 5 stars
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  • 2 of 5 stars
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  • 1 of 5 stars
    0% of ratings are 1 stars
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Most recent reviews

Tees Valley Firewood

So easy to set up, can't wait to start getting some feedback from customers and getting some better results!

Developer reply

January 17, 2020

The app looks great on your store! Thanks so much for the review, we wish you all the very best with your business! We look forward to seeing your continued success.

Pewter Graphics

Easy to use and set up, just finished the install. Pretty intuitive! Can't wait to start getting results!

Developer reply

January 14, 2020

Thanks so much for the kind words! HulkApps are known to be super easy to use. Please don't hesitate to reach out should you have any other questions about Post Purchase Survey, or any of our other apps!

Best of luck with your business!

MotivateMyWall

I really can't say enough about Hulk Apps application tools. Not only do they offer a variety of applications but applications that are actually very useful & simplistic.

Developer reply

December 20, 2019

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the simplicity that this app offers. We will build this app together as we go along, but for now, it's a good way to organize a simple survey for listening to your customers!

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)