Hulk NPS Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages.
Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics.
- Run post purchase surveys on Checkout, Thank You and Order Status pages.
- Conditional logic personalizes each survey question based on prior answers.
- NPS and rating scores reveal customer satisfaction, behavior & preferences.
- Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
- Export responses or sync survey answers to Slack and Google Sheets.
Languages
Danish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, and Spanish
Works with
- Checkout
- Customer accounts
- Shopify Admin
- Google sheets
- HulkApps
- Recharge
- Slack
Categories
Customization
Data management
Form customization
Submission management
Pricing
Choose the plan that best fits your business.
Development Plan
Free
Features
- Free for all partner development stores
- Test the app on development store
Pro Plan
$25 / month
or $250/year and save 17%
Features
- Unlimited Responses
- White Labeled Forms (No Watermarks)
- Export Responses as CSV
- Required/Optional Field
- Survey Statistics
- Conditional Logic
1-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (65)
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.
Support
App support provided by HulkApps.
Resources
Launched
August 29, 2019
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
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Edit products
Products, collections
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View orders
All order history for the last 60 days
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Edit Online Store
Online Store pages, Online Store script tags, theme
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View other data
Locales
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