Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (65)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 14, 2025

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

Ellie and Mac
United States
About 1 hour using the app
November 11, 2025

They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

Abacus Sportswear US
United States
7 days using the app
January 24, 2024

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

The Real Leather Company
United Kingdom
Over 2 years using the app
November 8, 2023

Works great for us, has lots of customization choices, and is very competitively priced.

Moccamaster USA
United States
About 1 year using the app
HulkApps replied December 4, 2023

We're thrilled to hear that our Hulk NPS Post Purchase Survey is working great for you and that you're finding the customization options beneficial. It makes us very happy to know that you find the pricing competitive too. We at HulkApps strive to provide a great product at a fantastic price. Thank you for the 5-star rating!

Your feedback is immensely valued, and it boosts our team's spirits to work harder and continue delivering excellent service.

Best Wishes,
The HulkApps Team

August 1, 2023

Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

Gozney US
United States
Over 3 years using the app
HulkApps replied August 30, 2023

Thank you for taking the time to leave a review for our app. We are so happy to hear that you have enjoyed using our app and that it has been useful for you! We are always looking to make improvements and your feedback is invaluable for that. If you ever have any further suggestions or comments, please let us know. Thank you again for your support.

May 25, 2023

This app has been a great way for us to see where our customers heard about us from. We can customize it as needed and the data exports easily.

Get The Tea
United States
10 months using the app
HulkApps replied June 2, 2023

We are so glad to hear that our Post Purchase NPS Survey App has been meeting or exceeding your expectations.

Your feedback is really appreciated and it's great to know that our app is helping you understand where your customers are coming from. Thank you for taking the time to share your feedback - we appreciate it and value your input.

HulkApps Team

April 22, 2023

Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections

This Is It Hair World
United States
Almost 2 years using the app
HulkApps replied May 25, 2023

Thank you so much for the review! We are thrilled that our app provides you with useful feedback and gives you the opportunity to make better business decisions.

We truly appreciate your support and feedback!

Have a great day!

HulkApps Team

January 7, 2021

Great app for getting insights on how to improve your business. Was hesitant at first to implement but after seeing the surveys come back, has been super worth it.

World Wine
Australia
8 days using the app
HulkApps replied January 8, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Best of luck with your business! We look forward to seeing your continued success.

Edited June 11, 2021

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Wireless Place
United States
14 days using the app
HulkApps replied January 12, 2022

Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.

Edited January 19, 2021

I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.

NeoCharge
United States
14 days using the app
HulkApps replied January 19, 2021

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on!

Have a beautiful day ahead. :)