Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (100)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 7, 2020

Love this app. Getting some quick feedback at the checkout makes it so much easier to understand purchase decisions. Brilliant!

Yaya Maria's
United States
Over 5 years using the app
HulkApps.com replied September 8, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase survey app! We look forward to seeing your continued success.

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

October 6, 2020

This free app works really well. It helps us identify our customers' needs and serve them even better!

Coda EDC Flutes
United States
Almost 4 years using the app
HulkApps.com replied October 6, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

November 19, 2023

Works as expected

The Great Game
United Kingdom
Over 3 years using the app
HulkApps.com replied December 4, 2023

Thank you for your positive review! We're glad to hear that the Hulk NPS Post Purchase Survey app is working as expected for you. We strive to provide a seamless user experience, so it's fantastic to know that we've met your expectations. Your feedback really matters to us in our ongoing efforts to provide top-notch service. Thank you once again for taking the time to leave us a review.

Best wishes,
The HulkApps Team

July 23, 2020

This is a basic purchase feedback app that was easy to setup and maintain. We have not had any issues with the app so far.

Schweid & Sons | The Very Best Burger
United States
Over 3 years using the app
HulkApps.com replied July 23, 2020

Thank you for your kind words! We hope you keep enjoying our products and services throughout your Shopify journey!
Thank you once again, and have a nice day!

Edited June 11, 2021

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Wireless Place
United States
Over 3 years using the app
HulkApps.com replied January 12, 2022

Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.

January 16, 2020

So easy to set up, can't wait to start getting some feedback from customers and getting some better results!

Tees Valley Firewood
United Kingdom
Over 3 years using the app
HulkApps.com replied January 17, 2020

The app looks great on your store! Thanks so much for the review, we wish you all the very best with your business! We look forward to seeing your continued success.

March 12, 2024

This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!

Royal Mallard
United States
About 3 years using the app
August 1, 2023

Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

Gozney US
United States
Over 3 years using the app
HulkApps.com replied August 30, 2023

Thank you for taking the time to leave a review for our app. We are so happy to hear that you have enjoyed using our app and that it has been useful for you! We are always looking to make improvements and your feedback is invaluable for that. If you ever have any further suggestions or comments, please let us know. Thank you again for your support.

December 8, 2023

Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....

Genkidama.de - Anime Onlin Shop
Germany
About 3 years using the app
HulkApps.com replied December 11, 2023

We're truly sorry to hear about your experience with our Hulk NPS Post Purchase Survey. We understand that your interaction with our app did not meet your expectations, and for that, we sincerely apologize. It seems like there might be a misunderstanding and we urge you to reach out to our support team who are equipped to assist you better. Reassuringly, we're actively working to provide a better user experience. Your feedback helps us immensely in this process.

Danke, dass Sie uns die Gelegenheit gegeben haben, es richtig zu machen.

Viele Grüße,
Das HulkApps-Team

June 26, 2020

I use this for our website, delugames.com and it is perfect! We sell a tailgate game and I want to know how people heard about us, so I just ask two basic questions. It is really easy to use and provides me with great responses. It is so easy to set up, install, and unintrusive to our customers. I love it! I also get a pretty high response rate which is great!

DELU Games
United States
About 3 years using the app
HulkApps.com replied June 29, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in positive customer feedback while using our app!