Hulk NPS Post Purchase Survey
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App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.
Hi there!
Thank you for your feedback and your input! We really appreciate it and always try to implement new ideas with our updates.
If you need any assistance, please do let us know!
Best regards :)
Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.
Hi,
Thank you for your feedback! We are happy you find our app helpful and clear since that is our goal!
Should you need anything, please let us know!
Kind regards :)
Molto utile e comodo per gestire l'NPS e raccogliere le modalità di arrivo dei clienti alla nostra piattaforma
Hi there,
Thank you for your wonderful feedback!
Should you need any assistance, please do not hesitate to let us know!
Cheers :)
Invaluable app to track where customers found out about your business. Allows for multiple options. Love it!
Hi,
We love your feedback as much as you love our app! Thank you!
Let us know if there is anything we can do for you. Cheers! :)
Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold
Hi there!
Thank you so much for your feedback, we are pleased to hear that the app is to your convenience!
Should you need any assistance in the future, please feel free to contact us!
The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.
Hi there, I just wanted to apologize that our installer didn't work correctly.
Our manager has reached out to you to help with the issues that you are facing. Please get back to him when you can and we assure you that your issues will be resolved in less than 48 hours.
Thank you,
My review is related to the support I just received. I ran into an issue which prevented me from saving changes, Ahmed came to the rescue and resolved the problem in a matter of minutes. I'm not able to save again. The Post Purchase survey has also been very useful for us to get valuable insight into our customers likes and dislikes.
Happy to hear you are enjoying our app! We will always be here to support you. Your feedback would surely put a smile on Ahmed's face.
Very good app and good support service. i have requirement for translate a part and they do it quickly
Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.
Simple and Good app for Post Survey.
Support is quick and comfortable. I hope below for more convenience.
- Custom Setting for some Language
Hi there. Thanks for sharing your feedback. I just wanted to apologize that our glitch on iPhone12 Pro. Our experts are working on making things right for you.
Please let us know if you need anything else!
Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things
Thank you for your review, highly appreciate your support :)