Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (72)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 14, 2025

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

Ellie and Mac
United States
About 1 hour using the app
November 11, 2025

They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

Abacus Sportswear US
United States
7 days using the app
May 23, 2025

Great app, very useful and simple. Very quick and efficient service. And it is free!

Anthos Crafts
Greece
Over 5 years using the app
HulkApps replied September 22, 2025

Thank you for sharing your feedback! Your support means a lot to us at HulkApps.

January 24, 2024

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

The Real Leather Company
United Kingdom
Over 2 years using the app
November 8, 2023

Works great for us, has lots of customization choices, and is very competitively priced.

Moccamaster USA
United States
About 1 year using the app
HulkApps replied December 4, 2023

We're thrilled to hear that our Hulk NPS Post Purchase Survey is working great for you and that you're finding the customization options beneficial. It makes us very happy to know that you find the pricing competitive too. We at HulkApps strive to provide a great product at a fantastic price. Thank you for the 5-star rating!

Your feedback is immensely valued, and it boosts our team's spirits to work harder and continue delivering excellent service.

Best Wishes,
The HulkApps Team

August 1, 2023

Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

Gozney US
United States
Over 3 years using the app
HulkApps replied August 30, 2023

Thank you for taking the time to leave a review for our app. We are so happy to hear that you have enjoyed using our app and that it has been useful for you! We are always looking to make improvements and your feedback is invaluable for that. If you ever have any further suggestions or comments, please let us know. Thank you again for your support.

July 5, 2021

Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.

Go Good NZ
New Zealand
About 1 month using the app
HulkApps replied July 6, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

September 3, 2020

This App works really well, easy to set up and very clean. Worked exactly as expected with no stress and I check it often. My only wish is that I could delete customer feedback more than one at a time, they build up quick!

Vapor North
Canada
10 months using the app
HulkApps replied September 4, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Thank you for bringing to our attention that you want the option to remove feedback in bulk. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!

Let us know if we can help with anything else.

Edited June 11, 2021

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Wireless Place
United States
14 days using the app
HulkApps replied January 12, 2022

Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.

February 6, 2020

I use this app to help me understand my customers better. I ask different questions each month to see if we are on the right track. The feedback i get is valuable. I really like this app!

American Tradition Cookie Cutters
United States
4 months using the app
HulkApps replied February 7, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get valuable insights from your customers! We appreciate the kind words about our app.

We look forward to seeing your increase in feedbacks from customers while using Post Purchase Survey app. Thank you!