Hulk NPS Post Purchase Survey , 98 reviews
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This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so please don't hesitate to reach out should you have any questions about the Post-purchase survey app or any of our other apps!!
Please let us know if we can help with anything else!
The best, it helps me a lot with my customers, to know what they dislike and like
great app for the store
awesome tech support!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase Survey app! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Thank you for excellent Tech Support/Customer Service, very much appreciated. Looking forward for your updated PRO version.
The app looks great on your store! Thanks so much for the review, and please let us know if you need any assistance :D
The survery was easy to construct and this is good for understanding what my client needs. TQ for providing such a great free app!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to use this app for fulfilling your client's store needs. We appreciate the kind words.
Please don't hesitate to drop a mail if you ever need any assistance from our awesome support team! :-)
Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation.
Thank you so much for providing your feedback!
This App is very basic and it's for free. If you have one language in your store and you just want to analyze just a few questions at a time and you are fine to edit which questions should show up manually from time to time. - This app ist fantastic (I mean it's free and it works!) Otherwise, you would need you have some development skills...
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.
The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
This app is very easy to set up and it can be active in less than 2 minutes. It does exactly what we needed.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you could set up your form in less than 2 minutes! We appreciate the kind words. :-)
Please let us know if you need anything else!
I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on!
Have a beautiful day ahead. :)
We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app for its simplicity and speed. We really appreciate it.
Your request for a conditional survey has been flagged to our Product Team. We will get in touch when we implement this feature!
Thank you!