Reviews (100)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 8, 2023

Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....

Genkidama.de - Anime Onlin Shop
Germany
About 3 years using the app
HulkApps.com replied December 11, 2023

We're truly sorry to hear about your experience with our Hulk NPS Post Purchase Survey. We understand that your interaction with our app did not meet your expectations, and ...

May 12, 2020

This app is so easy to use yet it has brought me thousands of dollars in extra revenue because I know my customer better now. Only thing I wish to be added is a preview of the live store's questions!

EnchenClipz
United States
About 1 month using the app
HulkApps.com replied May 13, 2020

Hey there, thanks so much for the review; we totally agree with your feedback. We've flagged this as a feature request to our Product Team. If our product team decides to ...

July 4, 2020

Love this app! Helps me get some immediate feedback from my customers about how they heard of us and what they are looking for from us! SO useful and so easy to set up!

Oates Home Co.
United States
About 1 month using the app
HulkApps.com replied July 6, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

August 24, 2021

It is free, and that is great, but it is not very useful without analytics tools. I would give 5 stars if a simple analytics tool showed a simple graphic with the total feedbacks. That would make it easier to understand what questions from the survey are chosen the most. Now you have to go after every feedback and read it. Otherwise, you can miss it, or you need to go through it every week. Very ...

Robocube Ltd
United Kingdom
Over 2 years using the app
HulkApps.com replied January 13, 2022

Thank you for your review!
We will surely add everything to our improvements list.

April 26, 2022

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh ...

Story of Elegance
United Kingdom
Over 2 years using the app
HulkApps.com replied May 31, 2022

Hi there, I just wanted to apologize that our installer didn't work correctly.

Our manager has reached out to you to help with the issues that you are facing. Please get ...

Edited September 17, 2022

Simple and Good app for Post Survey.
Support is quick and comfortable. I hope below for more convenience.
- Custom Setting for some Language

和雲
Japan
Almost 2 years using the app
HulkApps.com replied October 20, 2021

Hi there. Thanks for sharing your feedback. I just wanted to apologize that our glitch on iPhone12 Pro. Our experts are working on making things right for you.

Please let us ...

August 26, 2020

Gamechanger for my business! I am just starting my online clothing store so it provides vital information about my customer experience including how they found my store and overall feeling about my brand. Very simple to install.

Be Maraki
United States
28 days using the app
HulkApps.com replied August 27, 2020

This review made our day! We are thrilled that you're getting great responses from your customers. Thank you so much for taking the time to leave us this amazing review!

If ...

Edited July 18, 2021

I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

murukali.com
Rwanda
23 days using the app
HulkApps.com replied July 19, 2021

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Thank you so much!

November 18, 2020

This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.

Synergy Raceparts
United States
23 days using the app
HulkApps.com replied November 19, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch ...

Edited March 4, 2020

The best, it helps me a lot with my customers, to know what they dislike and like
great app for the store
awesome tech support!

Equipos Interferenciales
Mexico
23 days using the app
HulkApps.com replied February 11, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase Survey app! You can also reach out to our support team - they're always ...