Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 7, 2021

I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day.
Regarding the app, it was really easy ton configure.
Not sure about a translation option => that can be improved.
An easy fonctionnality which i'm sure is interesting for both customer et merchant.

BOHIN France
France
4 months using the app
HulkApps.com replied July 7, 2021

The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

November 4, 2020

Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.

MJ's Chocolates
United Kingdom
4 months using the app
HulkApps.com replied November 4, 2020

Thanks so much for giving us an opportunity to assist you. Please let us know if you need anything else! We are always standing by to help. :)

August 29, 2019

Ok Hulkapp is in a roll! This is another app., I just had to have. Awesome as always Hulkapp/developers!

Ann More Products
United States
3 months using the app
HulkApps.com replied August 30, 2019

Thank you so much for taking the time to leave us this amazing review!

December 1, 2019

Thank you so much! Easy to use, to the point and FREE! It really helps understanding our customers.

Palomaz
Netherlands
3 months using the app
HulkApps.com replied December 2, 2019

Hey there, thanks so much for the review; we're so happy to hear you're finding our app useful to understand your audience needs! We love the simplistic interface the app has, and are glad you've been a fan of it too. :-)

December 3, 2019

EASY. Apps that are free and simplified make the Shopify Development even better. This is a critical component to figuring out where customer satisfaction is.

Iron Essential
United States
3 months using the app
HulkApps.com replied December 4, 2019

The app looks great on your store! We really appreciate the review, and are so glad to hear you're enjoying using the app.

Best of luck with your business! We look forward to seeing an increase in customer satisfaction while using Post Purchase Survey!

June 22, 2020

I love the fact that HulkApps gives you a workable app with all the features completely free. We were actually paying for additional services, apps, and platforms, and we've switched to the HulkApps for almost all of it.

I ran into my first issue recently and they were so fast and professional about fixing it, keeping me diligent on updates. Excellent customer service, excellent app, and excellent features make this a complete 5-star option you should use.

DNO
United States
2 months using the app
HulkApps.com replied June 23, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

February 19, 2020

This app is simple but very powerful as I noticed very high response rate from customers.

It helped me get great feedback from clients on the ordering process and our products range and prices.

Also, I was really impressed by the great support team on this free app!

Abnaan
Saudi Arabia
2 months using the app
HulkApps.com replied February 19, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're so glad to hear that you've received a good response from your customers.

Please let us know if we can assist with anything else! We look forward to seeing your increase in feedback while using our app.

November 19, 2019

Boom! I needed a post-purchase survey, went to the app store and there it was! AND it's by HulkApps so I know it's gonna be great.

Ballasts
United States
2 months using the app
HulkApps.com replied December 8, 2023

Hello! It seems you hit the jackpot when you found our Hulk NPS Post Purchase Survey on the app store. We're thrilled to know you believe in HulkApps and our effort to deliver great services. Your awesome comment made our day, just as we hope our app makes yours easier! We appreciate your trust and your five-star review. Don't forget that our support team is here for you should you need anything more. Thank you for choosing HulkApps.

Best regards,
The HulkApps Team

July 23, 2020

This is a basic purchase feedback app that was easy to setup and maintain. We have not had any issues with the app so far.

Schweid & Sons | The Very Best Burger
United States
Over 3 years using the app
HulkApps.com replied July 23, 2020

Thank you for your kind words! We hope you keep enjoying our products and services throughout your Shopify journey!
Thank you once again, and have a nice day!

July 18, 2020

See i normally don't type reviews but wow it was so easy to set up, thanks for making it freeeeeeeee

Whiskerr
Kuwait
2 months using the app
HulkApps.com replied July 20, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your continued success!