Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (100)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 22, 2020

I love the fact that HulkApps gives you a workable app with all the features completely free. We were actually paying for additional services, apps, and platforms, and we've switched to the HulkApps for almost all of it.

I ran into my first issue recently and they were so fast and professional about fixing it, keeping me diligent on updates. Excellent customer service, excellent app, and excellent features make this a complete 5-star option you should use.

DNO
United States
2 months using the app
HulkApps.com replied June 23, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

February 19, 2020

This app is simple but very powerful as I noticed very high response rate from customers.

It helped me get great feedback from clients on the ordering process and our products range and prices.

Also, I was really impressed by the great support team on this free app!

Abnaan
Saudi Arabia
2 months using the app
HulkApps.com replied February 19, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're so glad to hear that you've received a good response from your customers.

Please let us know if we can assist with anything else! We look forward to seeing your increase in feedback while using our app.

November 19, 2019

Boom! I needed a post-purchase survey, went to the app store and there it was! AND it's by HulkApps so I know it's gonna be great.

Ballasts
United States
2 months using the app
HulkApps.com replied December 8, 2023

Hello! It seems you hit the jackpot when you found our Hulk NPS Post Purchase Survey on the app store. We're thrilled to know you believe in HulkApps and our effort to deliver great services. Your awesome comment made our day, just as we hope our app makes yours easier! We appreciate your trust and your five-star review. Don't forget that our support team is here for you should you need anything more. Thank you for choosing HulkApps.

Best regards,
The HulkApps Team

July 23, 2020

This is a basic purchase feedback app that was easy to setup and maintain. We have not had any issues with the app so far.

Schweid & Sons | The Very Best Burger
United States
Over 3 years using the app
HulkApps.com replied July 23, 2020

Thank you for your kind words! We hope you keep enjoying our products and services throughout your Shopify journey!
Thank you once again, and have a nice day!

July 18, 2020

See i normally don't type reviews but wow it was so easy to set up, thanks for making it freeeeeeeee

Whiskerr
Kuwait
2 months using the app
HulkApps.com replied July 20, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your continued success!

January 3, 2024

Very good!

TaDa Delivery PDE
Uruguay
2 months using the app
March 1, 2023

Great app, where you can create any question you want and reporting is great aswell. Will use this app for many months

Autoscheibenwischer24
Germany
About 2 months using the app
HulkApps.com replied March 20, 2023

Thank you for your review! We are delighted to hear that you are finding our App useful! We strive to make the user experience as seamless and intuitive as possible, and your feedback is much appreciated.

June 10, 2022

Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold

Everdries
United States
About 2 months using the app
HulkApps.com replied June 20, 2022

Hi there!

Thank you so much for your feedback, we are pleased to hear that the app is to your convenience!

Should you need any assistance in the future, please feel free to contact us!

June 12, 2020

I used this app to understand my customers better, it looks very basic, but very efficient. I got really high response rate(46%) with it. Highly recommend.

RoyalRadic
United States
About 2 months using the app
HulkApps.com replied June 12, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get a really high response rate from our awesome free app! We appreciate the kind words. :-)

Please let us know if we can help with anything else!

Edited June 11, 2021

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Wireless Place
United States
Over 3 years using the app
HulkApps.com replied January 12, 2022

Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.