Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (100)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 3, 2022

Molto utile e comodo per gestire l'NPS e raccogliere le modalità di arrivo dei clienti alla nostra piattaforma

Enrico Rizzi Milano
Italy
About 1 year using the app
HulkApps.com replied September 12, 2022

Hi there,

Thank you for your wonderful feedback!

Should you need any assistance, please do not hesitate to let us know!

Cheers :)

February 16, 2021

Excellent app for free - captures data and you can ask any question you like, with multiple choice options or free text input box.. and you can export the data to spreadsheet format for further analysis! Our customers use it often and it has provided some useful info for missing features on our site and frustration points within the checkout process. Thank you!

Impulse Boutique
Australia
About 1 year using the app
HulkApps.com replied February 17, 2021

Thanks so much for your kind words. Our app can provide you meaningful insights to improve your customer journey. All the best for that!

Feel free to contact us whenever as we are always standing by to help.

September 18, 2020

Very useful to get real feedback and new ideas from the customer what they want. I recommend this all Indian stores

WANDERLOOMS
India
12 months using the app
HulkApps.com replied September 21, 2020

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

September 7, 2020

Love this app. Getting some quick feedback at the checkout makes it so much easier to understand purchase decisions. Brilliant!

Yaya Maria's
United States
11 months using the app
HulkApps.com replied September 8, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase survey app! We look forward to seeing your continued success.

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

May 25, 2023

This app has been a great way for us to see where our customers heard about us from. We can customize it as needed and the data exports easily.

Get The Tea
United States
10 months using the app
HulkApps.com replied June 2, 2023

We are so glad to hear that our Post Purchase NPS Survey App has been meeting or exceeding your expectations.

Your feedback is really appreciated and it's great to know that our app is helping you understand where your customers are coming from. Thank you for taking the time to share your feedback - we appreciate it and value your input.

HulkApps Team

September 3, 2020

This App works really well, easy to set up and very clean. Worked exactly as expected with no stress and I check it often. My only wish is that I could delete customer feedback more than one at a time, they build up quick!

Vapor North
Canada
10 months using the app
HulkApps.com replied September 4, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Thank you for bringing to our attention that you want the option to remove feedback in bulk. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!

Let us know if we can help with anything else.

February 11, 2022

Very good app and good support service. i have requirement for translate a part and they do it quickly

Airpurifier.co.uk
United Kingdom
8 months using the app
HulkApps.com replied May 31, 2022

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

Edited September 12, 2019

LOVESICK
United States
8 months using the app
February 6, 2020

I use this app to help me understand my customers better. I ask different questions each month to see if we are on the right track. The feedback i get is valuable. I really like this app!

American Tradition Cookie Cutters
United States
8 months using the app
HulkApps.com replied February 7, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get valuable insights from your customers! We appreciate the kind words about our app.

We look forward to seeing your increase in feedbacks from customers while using Post Purchase Survey app. Thank you!

July 5, 2021

Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.

Go Good NZ
New Zealand
8 months using the app
HulkApps.com replied July 6, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)