Critical Customer Insights
The post-purchase survey form -Net Promoter Score takes seconds to complete and fits seamlessly into your Order Status or Checkout Page.
Customize Your Survey Form
Learn about your customers' post-purchase feedback by asking your customers directly where they heard about you.
Focus on Sales Channels
The data can be used to identify high performing sales channels, where you can allocate more budget and efforts.
About Free Post Purchase NPS Survey
Critical Customer Feedback
NPS helps you produce more happy customers. Collect post-purchase customer feedback surveys to discover their brand experiences.
Customized Survey Form
Use emoji, start ratings, custom fonts, and more custom attributes to personalize your survey, polls, and vote forms.
NPS Analytics Dashboard
Get a more profound analysis of customer survey feedback and polls data. Know your loyal customers and encourage referral revenues.
Set up NPS post-purchase survey to monitor the customer satisfaction rate!
Building a survey of customer feedback and review is an effective way to discover customer persona. Discover unhappy customers that may result in churn. Using the NPS app, Shopify merchants can monitor customer satisfaction scores and also enhance customer loyalty.
Here's a thing: With Free Post Purchase NPS Survey, you can figure out what takes customers off your brand; to retain your customer base, you need to be proactive and ask customers for feedback polls. Free Post Purchase NPS Survey Form is built to help with marketing initiatives and promotional campaigns. Use NPS data to identify trends, and use it as social proof to build customer loyalty.
Key Benefits of Quick NPS Post-purchase Survey App:
- Net Promoter Score acts as a customer loyalty metric
- NPS analysis reveals value-creating behavior with scores between 0-10 scale
- Survey Form includes 'n' number of product or service recommendation questions
- Customer Response helps gauge proactive customer intent for referrals
Why NPS Post-purchase Survey by HulkApps:
- Use personalized polls question series or defaults
- Receive detailed logs of all survey results
- Export customer feedback results
- Add custom branding to the post-purchase survey
- Receive an email notification for a survey submitted
- Use custom CSS to personalize the look & feel of your Post Purchase Survey forms
- No watermark of HulkApps in the Post-purchase Survey forms, so it's forever yours!
- Knowledgebase to know more about the Survey Customer Feedback app
Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Embed Survey Forms anywhere on your web and mobile site. (even on the order confirmation or thank you page)
It is effortless and quick to set up a post-purchase with our Shopify NPS Post-purchase Survey app, and you can reap the rewards. So, if you yet haven't considered adopting it, we suggest it's something to get on with quickly. Install & get started with our Forever FREE NPS Post-purchase Survey app in no time!
Your data is safe with us! The app is 100% GDPR compliant.
See the app in action
Explore how the app works in an example store.View example store
Most recent reviews
I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Thank you so much!
I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day.
Regarding the app, it was really easy ton configure.
Not sure about a translation option => that can be improved.
An easy fonctionnality which i'm sure is interesting for both customer et merchant.
The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!