Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage complex shipping setups, including unique models like offshore and multi-ZIP code shipping. It's praised for its intuitive features and seamless integration, which reportedly boost conversion rates. The app stands out for its postcode-based shipping restrictions and rates, a feature not available in Shopify's default shipping. Merchants also commend the support team for their prompt and effective help.
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Excellent app, works flawlessly once set up - and for that Zann is the man, amazing service.
Highly recommended.
I don't think I've ever had better customer service. Zann is a legend, stayed with me on his Saturday afternoon to help me out, on the phone with me, contact another app I have on my site on my behalf to get the issue solved. I hope he enjoys that well earned beer. Thanks again Zann.
Absolutely perfect for my needs. Does exactly what it's supposed to & very easy to use. It's also incredibly flexible in the way it allows me to set up postcode ranges.
Customer service is fantastic, very fast and helpful replies.
Thanks Zann.
Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.
Above and beyond is standard for us, there is no other mode! So happy to know you’re set up and satisfied with our support. Here to help. Don’t hesitate!
One of the best decisions I made for my store.
The tool itself is amazing. Very intuitive and easy to work out.
BUT, the best bit is the awesome customer service provided by Zann.
Whenever and where ever I got stuck, Zann responded quickly and helped me through it very patiently.
I would recommend it 100% .
Give it a go!
We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.
I had to mirror a complex postcode-based shipping model for products plus integrate third-party drop-shipped merch. This worked great and when I needed it the support was superb. Definitely recommended.
Great app and really helped us sort out our shipping situation and customer service is amazing- Zann is a legend!!!!
Zann was wonderful! He called me on a Saturday!! I didn't know you had to fully type the zip code instead of using the first three digits!! I.e 73900-73999. I Had the problem fixed in minutes!
WWW.SHOPSUGARWOOD.COM
I was experiencing problems with my shipping rates being calculated incorrectly with another app and approached Zann to see if he could assist. After 2 days of assisting me and loading the New Zealand post codes for me (and fixing a few things I had done incorrectly), it is up and running! Zann really goes out of his way to help. Very happy customer!
Nadia
www.simplygifts.co.nz