Reviews (167)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.

August 25, 2018

One of the best decisions I made for my store.
The tool itself is amazing. Very intuitive and easy to work out.
BUT, the best bit is the awesome customer service provided by Zann.
Whenever and where ever I got stuck, Zann responded quickly and helped me through it very patiently.
I would recommend it 100% .
Give it a go!

Office Furniture Company
Australia
3 months using the app
May 21, 2022

We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.

Normalizer Pillows
Canada
3 months using the app
January 17, 2023

I had to mirror a complex postcode-based shipping model for products plus integrate third-party drop-shipped merch. This worked great and when I needed it the support was superb. Definitely recommended.

EmonaVina
United Kingdom
3 months using the app
April 28, 2020

Great app and really helped us sort out our shipping situation and customer service is amazing- Zann is a legend!!!!

Only Dining Chairs
Australia
3 months using the app
Edited January 21, 2018

Zann was wonderful! He called me on a Saturday!! I didn't know you had to fully type the zip code instead of using the first three digits!! I.e 73900-73999. I Had the problem fixed in minutes!
WWW.SHOPSUGARWOOD.COM

Sugarwood Co
United States
3 months using the app
July 28, 2017

I was experiencing problems with my shipping rates being calculated incorrectly with another app and approached Zann to see if he could assist. After 2 days of assisting me and loading the New Zealand post codes for me (and fixing a few things I had done incorrectly), it is up and running! Zann really goes out of his way to help. Very happy customer!
Nadia
www.simplygifts.co.nz

Simply Stylish Gifts
New Zealand
3 months using the app
December 12, 2016

Great Service, Great App. Got it all installed and set up ok (or so i thought) put i kepts having an issue preventing the shipping from updating on check out. I called the support number and they answered straight away and with in a couple of minutes it was all sorted out. was really surprised at the level of service. Thanks guys!

Oasismaterials
Australia
2 months using the app
May 20, 2019

Such a great app with amazing support. Does everything I need it to do and without fault. Thank you :)

La Vida Vegan
Australia
2 months using the app
September 18, 2022

Great app and great support team! They helped me with so many questions even the ones that were not related to the app

LittleBunnyToys
Canada
2 months using the app
August 6, 2019

Amazing app and the support team are always super helpful and very fast to get back to you on any queries, could not recommend this app enough :)

Frenchic Furniture Paint
United Kingdom
2 months using the app