Reviews (167)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.

May 26, 2019

Great app. Zann has been very helpful and always helped us solve our problems. We mainly deal with international shipping so it is quite complicated to set up the shipping rates, but Zann has been very patient in helping us do the settings. He gave me a phone call to brief us through step by step. We have compared and consulted several apps and finally decided to use this app. We suggest if your shipping rate setup is complicated, give this app a try and you will be amazed how great the value is.

Dabolly
United Kingdom
Almost 5 years using the app
November 17, 2015

The Postcode Shipping Extension is a very well thought out and robust application which is perfect for stores which require more shipping functionality than the basic shipping options that Shopify have available. The application allows complete control and customisation of postcode ranges, countries, weight ranges quantity ranges. In addition, the developer (Zann) is quick to reply to emails and always goes above and beyond to help in any way. We highly recommend this app.

Spacemaker Wardrobes
Australia
Almost 5 years using the app
January 21, 2020

The Postcode Shipping Extension is worth six stars! The support you get from Zann is the best of any app I've ever used and he is a delight to work with. He explained I didn't need the Australia Post app which saved me money and walked me through how to set up the postcodes. This has paid for itself already as customers get to choose either the free pickup-instore option or the fee for their city or regional area. I wish I had added this years ago. Would recommend this app to anyone!

My Event Decor
Australia
Over 4 years using the app
July 25, 2017

Fantastic customer service! Zann wen't above and beyond to fix my postcode shipping problem, We love this app and has been a godsend for our business

That Little Flower Shop
Australia
About 4 years using the app
February 21, 2018

What can I say. Absolutely chuffed with this app and more importantly the service from Zann. Can't think of a better way to spend $10 a month. Saving me a fortune and makes my shipping rates really responsive.

Thanks Zann

Easy Safety Signs
Australia
Almost 4 years using the app
February 2, 2019

This app has been very helpful in setting up our shipping rates. We have a combination of couriers and delivery methods so having the ability to choose shipping rates based on postcode as well as weight and order value has been very useful. Excellent support, we had an issue because I'd made a mistake setting up one of our shipping rates and Zann got back to me within 10 minutes to fix it!

Precision Coffee Roasters
Australia
Almost 4 years using the app
November 6, 2017

There are many things that can ruin your ecommerce journey, but one of the biggest hurdles to overcome is shipping. Everyone has unique requirements and for me, the automated lookup solutions never produce an accurate amount. If you use more than one shipper and don't mind doing a lot of data entry, then Postcode Shipping Extension is the answer. It provides a lot of control over zones, weight and order pricing allowing you to create rules for a multitude of scenarios. This, backed up by above and beyond support, makes this the happiest extension you'll own.

Diy Kits
Australia
Almost 4 years using the app
Edited September 29, 2020

I can not RAVE about this app enough. Not only does the app work... the customer service is EXCEPTIONAL! There is a very strong and serious team behind it, who are passionate about delivering an amazing app. The customer service I receive is so fast and effective. I am so grateful to this team for not only providing me with an app that works seamlessly... the customer service I receive is EXCEPTIONAL. Jump on it. You won't regret it.

The Family Cook
Australia
Over 3 years using the app
December 19, 2019

The support you get with this app is excellent. The App has saved us a bundle on shipping and helped increase conversion.

www.cuddlies.co

cuddlies.co
Australia
Over 3 years using the app
June 29, 2023

we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!

Little Love Co Flowers
Australia
Over 3 years using the app