Reviews (157)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping setups, including unique models like offshore and multi-ZIP code shipping. It's praised for its intuitive features and seamless integration, which reportedly boost conversion rates. The app stands out for its postcode-based shipping restrictions and rates, a feature not available in Shopify's default shipping. Merchants also commend the support team for their prompt and effective help.

April 6, 2017

Zann is an absolute gun. He has helped me from the get go, with bulk loading my rates, through to adjusting them for my weekly deals and he is accountable the whole way through and delivers on what he promises. Couldnt recommend this app anymore and the support that comes with it is First Class.
Thanks Zann

Buildingconstructionsupplies
Australia
About 2 years using the app
December 8, 2016

This shipping extension allows our business to support a very unique shipping model. We have shipping across multiple US ZIP codes tiered by weight with both home delivery and in store pickup rates.

We don't ship everywhere in the US, just in our region, and this extension works flawlessly.

I also can't say enough good things about Zann. Ridiculously fast in responding to requests and happy to accommodate additional needs we had with the extension. Keep up the great work!

Mns Dev
United States
About 2 years using the app
March 31, 2017

I'm as guilty as the next person at not writing reviews but after the service Zann gave us it would be criminal if I didn't sing his praises. His app works a treat but what sets him apart from so many other app developers is his outstanding customer service. His email response is rapid - not generic robot auto email - real life person email! He will use skype if required. He understands your requirements. He has a LOT of patience(!) and goes out of his way to make sure you get what you need. I have no hesitation in recommending Zann and his app. Wanted to give 6 stars but couldn't find the button!

Cabin Shoes
United Kingdom
About 2 years using the app
Edited April 4, 2020

This app is great to use for my florist shop. Zann was quick to answer emails and rectify any problems I had - the continued support is great and once all set up, works really well! Thank you!

And continuing on I always get the best support as a small business owner with lots on my plate they have helped me with lots of technological things I don't understand and help to adjust the app to my business needs when i ask, I suppose I should leave something in my will to them!

Thanks so much :) Belinda

The Road Stall
Australia
About 2 years using the app
April 20, 2021

Brilliant app and the support from John has been second to none in helping me sort out all of the shipping zones. Highly reccomend.

Calvinsfreefromfoods
United Kingdom
About 2 years using the app
May 13, 2021

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

Tracmaster Ltd
United Kingdom
Almost 2 years using the app
MicroAngel replied August 18, 2021

Thank you for trusting us with your shipping rates. We’re at your service!

Edited January 17, 2024

Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!

HAITH'S
United Kingdom
Almost 2 years using the app
MicroAngel replied February 3, 2022

Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!

February 18, 2022

I've been using the Postcode shipping app for almost a year and it's been the best way for me to limit specific products to different regions across Canada. This app also allowed me to control expensive shipping costs to certain areas of the country. It can be a bit confusing to set up but the team is very responsive and helpful. Thank you!

Little Traders
Canada
Almost 2 years using the app
MicroAngel replied March 1, 2022

Thank you thank you! We're so glad to be your shipping rates partner of choice. Thanks for using Postcode Shipping for your shipping rules!

August 12, 2022

Easy to use and customer service is amazing. I literally got an answer a few minutes after reaching out with a customised step to step guide. Thank you so much!

Rugabub
Australia
Almost 2 years using the app
July 5, 2016

Zann is an absolute GEM! The app does exactly what we need it to do and works like a charm, but if I could give ten stars - I would. Zann was so incredibly helpful throughout the process and I can't even begin to thank him enough. Highly recommended!

Codebloom
Australia
Almost 2 years using the app