Reviews (167)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.

May 13, 2021

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

Tracmaster Ltd
United Kingdom
Almost 2 years using the app
MicroAngel replied August 18, 2021

Thank you for trusting us with your shipping rates. We’re at your service!

Edited January 17, 2024

Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!

HAITH'S
United Kingdom
Almost 2 years using the app
MicroAngel replied February 3, 2022

Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!

February 18, 2022

I've been using the Postcode shipping app for almost a year and it's been the best way for me to limit specific products to different regions across Canada. This app also allowed me to control expensive shipping costs to certain areas of the country. It can be a bit confusing to set up but the team is very responsive and helpful. Thank you!

Little Traders
Canada
Almost 2 years using the app
MicroAngel replied March 1, 2022

Thank you thank you! We're so glad to be your shipping rates partner of choice. Thanks for using Postcode Shipping for your shipping rules!

August 12, 2022

Easy to use and customer service is amazing. I literally got an answer a few minutes after reaching out with a customised step to step guide. Thank you so much!

Rugabub
Australia
Almost 2 years using the app
July 5, 2016

Zann is an absolute GEM! The app does exactly what we need it to do and works like a charm, but if I could give ten stars - I would. Zann was so incredibly helpful throughout the process and I can't even begin to thank him enough. Highly recommended!

Codebloom
Australia
Almost 2 years using the app
June 7, 2018

Fantastic feature to have, works perfectly and quickly. Fantastic and committed customer service. Very recommended -- I'll be using it in other shops I open in the future.

Topgrass Dk
Denmark
Almost 2 years using the app
March 20, 2020

Never have I received better service from a Shopify app developer than when dealing with Zann. He was a great help! The app was simple to use and fulfilled our purposes. We will definitely be purchasing this application moving forward!!

Macrobite
Australia
Over 1 year using the app
April 28, 2020

Great Customer Service! Additional Support was amazing - helped me get the app up and running within 30 mins. 100% recommend using!

Bar Karma X Cottage Springs
Canada
Over 1 year using the app
October 23, 2015

AWESOME App, solved all my postcode shipping issues. One thing this app does which others do not is wildcard entries on the postcodes. This is a must with certain London postcodes.

Support was A+, Really happy.

Arthaussstore
United Kingdom
Over 1 year using the app
February 16, 2017

I'm not a big review writer but I know they make a difference, however I felt compelled to come on here and write a rare review to say a big THANKS to Zann for his outstanding service.

I can't do him justice by rabbiting on here but the other reviews speak for themselves too. A different level of service is all I can say.

If I had one (constructive) criticism it would be the documentation could do with a few additions - although if it had them then I probably wouldn't have found out how great this developer is!

Blaupunkt Tools
United Kingdom
Over 1 year using the app