Reviews (19)
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I was looking for a user friendly app that do not require a bunch of backend settings that will also link to printful. Was super excited when I saw that this app would connect however, so much backend programming is necessary. The preset designs when I just bottom line want the customer to be able to upload an image to a tshirt. They have one video that is supposed to show you but sketchy. Uninstalling.
We do have a lot of videos explaining the app on our documentation site. That said you are right, I should make more tutorial videos of how to link fields and elements of the design together.
I took a look at your site and it looks like all you want to do, is let people upload an image on to a t-shirt. Sure this app can do it, but that would be like using a space shuttle when all you really need is a horse and carriage. For really simple stuff like this I would go with Gelato or Printfuls own apps to be honest.
This app is not for customers to drag and drop and "design" them selfs, it's intended for users to change inputs on your (or our templated) designs with their own text, map or image etc. to personalise your designs to their personal style.
This app has many advanced features like star maps, city maps and google places, custom fonts etc. that can be customised by the store owner. This also means there needs to be a separation between input fields and what you see on the design. Sure this makes it a bit more clunky to work with, but that's a price you will have to pay if you want advanced features and artistic freedom. To be honest most of my core users have a background in design or know their way around photoshop.
Thank you so much for taking your time to write me a one star review of my app within 4 hours of installation. I will make sure to make the documentation even better in the future.
App works well but the developer does not respond to help requests
I don’t usually write reviews, but in this case, I feel like it is very well deserved. This app is fantastic, but more importantly, the support its developer provides to its users is above and beyond. A couple days ago, I sent Posterly support a rather long email with a series of detailed technical questions, fully expecting a generic non-response. To my surprise, the very next day, Jesper addressed every single one of my questions, and actually provided concrete help which solved my issues. This is how customer support should be, and If I could give 10 stars for this review I would : ) If you’re looking for a solidly built app with truly awesome customer support, Posterly is for you. Thanks again for the help Jesper!
Thank you so much for the kind words, really made my day 😊!
Best,
Jesper
Great support and always improving! I'm really happy with Posterly and the assistance I've been getting!
Thank you so much for the kind words 🥳! Enjoy the rest of your day.
Posterly defiantly exceeded our expectations. Their client support has the highest service level I have encountered in years! The professional approach of Jesper, who we communicated with regularly, is proof that clients might come for the product, but they stay because of the service. The communication with Jesper was very clear and in a timely fashion. Even when we sent him lengthy emails with several questions and requests, he always responded to each and every point and went out of his way to provide a solution. Most importantly, he took our feedback seriously and even helped us with implementing certain changes that we needed specifically for our store. I highly recommend!
Thank you so much for your kind words 😊! They are really appreciated. Enjoy the rest of your day! Best, Jesper
This app is awesome! I love the customizations of this app. Jesper listens to suggestions for upgrades and this app. This is well worth it.
Thank you for taking your time to write a review 😊 it means a lot thanks!
Best,
Jesper
Full credit to Jesper and the team, they really work hard to get the app running as you require. A great product and very supportive development team.
Padrísima esta aplicación, Jesper te ayuda con cualquier duda que tengas y siempre están al pendiente para que estés satisfecho. Muy buena aplicación!!!
Thank you so much for the kind words 🥳
Have a great day!
The app is great and the customer support is amazing! Jesper is on call all the time to assist with any issues you may have. I'd highly recommend this app.
Thank you so much! I'm always happy to help 😊 Have a great day!
Best,
J.
Update: Is this app abondoned? No reply from support anymore :/
Had some problems with integration and freight. Jesper were super willing to help and fixed what we needed. Great support and great app!
Thank you for taking your time to write this nice review! Always happy to help.
