Postscript SMS Marketing

Name: Postscript SMS Marketing
Brand: Postscript
Rating: 4.8 (1971 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.8 (1,971)
Developer: Postscript

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers.

Drive traffic and sales with personalized SMS campaign and automation flows
Track revenue and ROI to optimize conversion rates for your SMS programs
Manage and respond to text conversations with your subscribers
Engage audiences with personalized messages using your historical Shopify data
Ensure your messages arrive quickly during even the heaviest traffic times

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English

Works with

Checkout
Customer accounts
Gorgias
Klaviyo
Zapier
Privy
Sumo
and more

Pricing

Starter

Free to install

$25 monthly minimum spend. $1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees.

Campaigns and automations
Unlimited segments
Unique toll-free number
Reporting
Integrations
Subscriber acquisition tools
Help center access

Growth

$100 / month

$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

All of Starter, plus:
Unlimited opt-in Keywords
Live chat and email support

30-day free trial

Professional

$500 / month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

All of Growth, plus:
Onboarding specialist
Dedicated CSM
Priority support
Custom integrations
Customizable opt-in tools
Branded short link

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,971)

Overall rating

4.8

Counts per rating level

97% of ratings are 5 stars
1.9K
2% of ratings are 4 stars
34
0% of ratings are 3 stars
2
0% of ratings are 2 stars
2
1% of ratings are 1 stars
29

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

November 8, 2024

We love Postscript. So intuitive, and support is always fast and reliable. Thanks, Postscript! p.s.where can we purchase the BFCM hats?!

The Deluxe Pup

United States

Almost 4 years using the app

November 27, 2024

Postcript is billing me for a service that I have not had or used for several months. Their loophole to refusing to resolve this issue is that the service is installed on my website. If that were true, I would be able to uninstall it, correct? However, I cannot uninstall it because it isn't installed. This is resulting in them continuing to bill me month after month for a service I have no access to. I don't know what else to call this but fraud. I've been emailing their rude customer service agent for days with no resolve, and they are dragging this out to continue billing me.

Beneath Your Mask

United States

Over 2 years using the app