Postscript SMS Marketing

Postscript SMS Marketing

Free plan available. 30-day free trial. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 26, 2018

Languages

English

Works with

Checkout, Gorgias, Klaviyo, Zapier, Privy, Sumo, and more

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers.

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers. more
  • Drive traffic and sales with personalized SMS campaign and automation flows
  • Track revenue and ROI to optimize conversion rates for your SMS programs
  • Manage and respond to text conversations with your subscribers
  • Engage audiences with personalized messages using your historical Shopify data
  • Ensure your messages arrive quickly during even the heaviest traffic times

Pricing

30-day free trial

Starter

Free to install

$1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees. See pricing page for further details.

  • Campaigns and automations
  • Unlimited segments
  • Unique toll-free number
  • Reporting
  • Integrations
  • Subscriber acquisition tools
  • Help center access

Growth

$100/month

$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

  • All of Starter, plus:
  • Unlimited opt-in Keywords
  • Live chat and email support

Professional

$500/month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

  • All of Growth, plus:
  • Onboarding specialist
  • Dedicated CSM
  • Priority support
  • Custom integrations
  • Customizable opt-in tools
  • Branded short link

Starter

Free to install

$1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees. See pricing page for further details.

  • Campaigns and automations
  • Unlimited segments
  • Unique toll-free number
  • Reporting
  • Integrations
  • Subscriber acquisition tools
  • Help center access

Growth

$100/month

$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

  • All of Starter, plus:
  • Unlimited opt-in Keywords
  • Live chat and email support

Professional

$500/month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

  • All of Growth, plus:
  • Onboarding specialist
  • Dedicated CSM
  • Priority support
  • Custom integrations
  • Customizable opt-in tools
  • Branded short link

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,931 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and a variety of features including automation and drip campaigns. It's praised for its seamless integration with platforms like Shopify and Klaviyo, affordability, and transparency in pricing. Many have seen significant sales boosts from text campaigns. The customer service is highly regarded for its quick responses and proactive support. Merchants also value the insights provided into campaign performance and customer behavior.

November 4, 2022

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!

LIV Body
United States
About 3 years using the app
December 29, 2022

Postscript is by far my highest-revenue generating channel aside from organic social media. It's super user-friendly and available at a great price. It also gives great insights for how much has been earned through campaigns and automations, customer LTV, acquisition rate, and more. I cannot recommend this app enough! I am looking forward to the day that a widget can be added to replace the email signups with SMS signups.

Little Bug
United States
About 1 year using the app
May 18, 2023

Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!

Saint Omertà Apparel
United States
About 1 month using the app

About this app

Launched

September 26, 2018

Languages

English

Works with

Checkout, Gorgias, Klaviyo, Zapier, Privy, Sumo, and more

Built by Postscript

About Postscript

4.9 average rating

5 years building apps for the Shopify App Store

Support

Send a message

support@postscript.io

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