Postscript SMS Marketing
- Pricing
-
Free to install. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 4.8 (1,973)
- Developer
- Postscript
Featured images gallery
Create and execute SMS programs to drive incremental revenue by engaging customers via text message
With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers.
- Drive traffic and sales with personalized SMS campaign and automation flows
- Track revenue and ROI to optimize conversion rates for your SMS programs
- Manage and respond to text conversations with your subscribers
- Engage audiences with personalized messages using your historical Shopify data
- Ensure your messages arrive quickly during even the heaviest traffic times
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
- Checkout
- Customer accounts
- Gorgias
- Klaviyo
- Zapier
- Privy
- Sumo
- and more
Categories
Cart recovery
Display options
Managing campaigns
Workflow automation
Pricing
Starter
Free to install
$25 monthly minimum spend. $1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees.
- Campaigns and automations
- Unlimited segments
- Unique toll-free number
- Reporting
- Integrations
- Subscriber acquisition tools
- Help center access
Growth
$100 / month
$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.
- All of Starter, plus:
- Unlimited opt-in Keywords
- Live chat and email support
30-day free trial
Professional
$500 / month
$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.
- All of Growth, plus:
- Onboarding specialist
- Dedicated CSM
- Priority support
- Custom integrations
- Customizable opt-in tools
- Branded short link
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.
I thought I liked Postscript, until their customer support team told me I was able to cancel and out of contract before I apparently was.
The fun part, they do not include your contract anywhere in their platform billing, so if you have been with them for three years like I have and decide you want to move on - you basically have to dig through files to ensure you are out of contract (which for me was yearly and rolled into another YEAR LONG term).
The day before the next billing cycle starts I tried to confirm I am uninstalled and won't be charged in February, but the joke is on me.
Turns out their customer support is terrible.
Don't use this service.
Postcript is billing me for a service that I have not had or used for several months. Their loophole to refusing to resolve this issue is that the service is installed on my website. If that were true, I would be able to uninstall it, correct? However, I cannot uninstall it because it isn't installed. This is resulting in them continuing to bill me month after month for a service I have no access to. I don't know what else to call this but fraud. I've been emailing their rude customer service agent for days with no resolve, and they are dragging this out to continue billing me.
We love Postscript. It's incredibly intuitive, and support is always fast and reliable. Mackenzie is the best and always friendly and understanding to questions I have regarding the platform. We love Postscript!
p.s.where can we purchase the BFCM hats?!
Support
App support provided by Postscript.
Resources
Developer
Launched
September 26, 2018
Featured in
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