Postscript SMS Marketing

Name: Postscript SMS Marketing
Brand: Postscript
Rating: 4.9 (1933 reviews)

Free plan available. 30-day free trial. Additional charges may apply.

Rating (4.9)

Reviews

1,933

Developer

Postscript

View demo store

Dashboard of your SMS marketing automations

How to create SMS marketing campaigns in Flow Builder

Break down spend across all categories with transparent billing

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Use directly in Shopify admin

About this app

Launched

September 26, 2018

Languages

English

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers.

Drive traffic and sales with personalized SMS campaign and automation flows
Track revenue and ROI to optimize conversion rates for your SMS programs
Manage and respond to text conversations with your subscribers
Engage audiences with personalized messages using your historical Shopify data
Ensure your messages arrive quickly during even the heaviest traffic times

Pricing

30-day free trial

Starter

Free to install

$1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees. See pricing page for further details.

Campaigns and automations
Unlimited segments
Unique toll-free number
Reporting
Integrations
Subscriber acquisition tools
Help center access

Growth

$100/month

$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

All of Starter, plus:
Unlimited opt-in Keywords
Live chat and email support

Professional

$500/month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

All of Growth, plus:
Onboarding specialist
Dedicated CSM
Priority support
Custom integrations
Customizable opt-in tools
Branded short link

Starter

Free to install

$1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees. See pricing page for further details.

Campaigns and automations
Unlimited segments
Unique toll-free number
Reporting
Integrations
Subscriber acquisition tools
Help center access

Growth

$100/month

$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

All of Starter, plus:
Unlimited opt-in Keywords
Live chat and email support

Professional

$500/month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

All of Growth, plus:
Onboarding specialist
Dedicated CSM
Priority support
Custom integrations
Customizable opt-in tools
Branded short link

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,933 reviews

Overall rating

4.9

Counts per rating level

97% of ratings are 5 stars
1.9K
2% of ratings are 4 stars
35
0% of ratings are 3 stars
1
0% of ratings are 2 stars
1
1% of ratings are 1 stars
18

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient live chat support, and smooth onboarding process. They value features like back-in-stock alerts, updated automations, and easy campaign creation. The app is praised for its constant innovation, seamless integration with Shopify and other apps, and insightful campaign performance data. Merchants also commend the transparent pricing and credit the app with boosting business growth, customer retention, and revenue generation. It's highly recommended for its top-notch customer support and affordability.

October 22, 2023

If I could give this app zero stars I would. My company has been using this app over a year and the experience is the worst.

Taking money from small business owners and not delivering is the worst form of business practice. Whenever we text our customers the messages are not being delivered but your company is getting compensated.
We reached out to customer service to get a resolution and instead of assisting my company we received the run around. Some of my customers aren't receiving our marketing messages and your company needs to reimburse us.

Keionas Collection LLC

United States

About 3 years using the app

November 27, 2023

Postscript has totally changed the game for our business. My conversion rates were in the basement and since installing postscript they have tripled. Not only does the product work, the CS team is incredibly responsive, highly knowledgeable, and super kind. If you aren't using postscript, you're hurting your business!!!

Nashville Dollys

United States

4 months using the app

August 17, 2023

i absolutely love the live chat option - my questions were answered in seconds and things that previously took at least a few hours, if not a day, with other companies was solved in under 5 minutes with the live chat option. HUGE thanks to Taylor who helped me on live chat and was so efficient and supportive of getting my problem solved quickly!

Threads of Fate

United States

Over 1 year using the app

All reviews