Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited May 19, 2024

This app is amazing! It has increased sales so much! My customers love it. I wish I could get all of my mailing list to move over to text message. (I'm working on it) Conversions are great! Customer service is top notch. I am very happy with this app!
Update: 5-28-24
I have been using this app for 4 years and it has been great until recently. I installed a new template and had a grand opening event. I had over 10,000 credits and the system said that I did not have enough for my campaign. It sent out 2 text messages. It prompted me to pay $51 more for the campaign. I refused because I had enough credits. My grand opening was ruined. I contacted support and they responded but not helpful. I’m bummed that I have to look for a new app now. Such a hassle.

Yourgreatfinds
United States
Almost 5 years using the app
September 3, 2021

It has generated some sales for me, but it is hard at times to find the discount codes. I was surprised when I had a few sales and they had used a discount code where I didn't know it was coming from.

J & M Designs LLC
United States
4 months using the app