Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing tool for boosting engagement and sales with features like automation, segmentation, and campaign management. They appreciate the intuitive interface, exceptional customer support, and the ease of compliance with legal standards. The continuous introduction of new features and responsiveness to feedback are also noted, enhancing the user experience and effectiveness of the service.

Edited January 29, 2025

We love Postscript. It's incredibly intuitive, and support is always fast and reliable. Mackenzie is the best and always friendly and understanding to questions I have regarding the platform. We love Postscript!

p.s.where can we purchase the BFCM hats?!

The Deluxe Pup
United States
About 4 years using the app
October 9, 2024

I've used about 4 different sms platforms and I always come back to Postscript. Never leaving!

Nature's Little Secret LLC
United States
Almost 2 years using the app
October 14, 2024

Great CS and lovely people to work with. PS has a very user-friendly interface that's easy to get around.

Nutr
United States
5 months using the app
October 11, 2024

great app for sms marketing! gives $1,000 in credits for new accounts, very easy to set up everything, and if not there are many tutorials on youtube, and lastly has great customer service!

Visionary Prophecy
United States
4 months using the app
August 29, 2024

Amazing support, easy to use

Reckrare
United States
2 months using the app
August 13, 2024

fast customer service. taylor was extremely helpful

ANAMEMERI
United States
5 months using the app
August 13, 2024

PostScripts has been such a great app to use. Our customers love the fact that they can easily text us now and as the senior support specialist I SOOOOO appreciate being able to reach out to their support team and be answered so efficiently and with kindness.

by Kin Aesthetics
United States
About 1 month using the app
August 21, 2024

Postscript is a wonderful SMS app, very sophisticated, and relatively easy to use with their awesome customer support. We had a smaller SMS base before, but now with Postscript, our base is growing, the segments and templates are easy to modify to our messaging, customers can text us back, and the SMS tools are boosting engagement with customers and overall sales. The live chat feature is prompt even for us in the east USA! Onboarding was a breeze and chat support gave us the confidence to develop more campaigns and try new engagement. Taylor in chat support is wonderful!

RhoadsRoast Coffees & Importers
United States
15 days using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 6 years using the app
Edited December 20, 2018

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.

The Giving Keys
United States
Almost 6 years using the app