Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

Edited January 29, 2025

We love Postscript. It's incredibly intuitive, and support is always fast and reliable. Mackenzie is the best and always friendly and understanding to questions I have regarding the platform. We love Postscript!

p.s.where can we purchase the BFCM hats?!

The Deluxe Pup
United States
About 4 years using the app
October 9, 2024

I've used about 4 different sms platforms and I always come back to Postscript. Never leaving!

Nature's Little Secret LLC
United States
Almost 2 years using the app
October 11, 2024

great app for sms marketing! gives $1,000 in credits for new accounts, very easy to set up everything, and if not there are many tutorials on youtube, and lastly has great customer service!

Visionary Prophecy
United States
4 months using the app
October 14, 2024

Great CS and lovely people to work with. PS has a very user-friendly interface that's easy to get around.

Nutr
United States
5 months using the app
August 29, 2024

Amazing support, easy to use

Reckrare
United States
2 months using the app
August 13, 2024

fast customer service. taylor was extremely helpful

ANAMEMERI
United States
5 months using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 6 years using the app
Edited December 20, 2018

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.

The Giving Keys
United States
Almost 6 years using the app
March 12, 2019

Great app and support team! The founders are awesome and really understand the pain points of eCommerce owners so I am excited to watch this app grow! They're hands down the best MMS marketing app in the market (and I tried a ton!).

NaturAll Club
United States
Over 5 years using the app
July 18, 2019

Highly recommended app for SMS/MMS marketing. We were previously using a different app, but this one was hands down better overall. We like the fact that we were able to be TCPA-compliant in just a few minutes. Support is great too.

Guardian Angel Collection
United States
Over 5 years using the app