Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.
An amazing investment! Great customer service! My texts account for 15-20% of my sales. I can't help but think, that's 15-20% I wouldn't have if I didn't have Postscript! Definitely worth it! Highly recommend.
Recently switched from Attentive to Postscript and I must say the difference is night and day, Attentive is extremely limited in it's capability and lots of heavy lifting to get your program up and running.
Alex, Sean, Peter & Zev from Postscript are all super nice and knowledgeable, they have a solid platform and you can be up and running in a matter of minutes, the team is willing to go above and beyond for their customers. Postscript has many triggers that you can turn on and start making money with little to no effort. Highly recommended!
Postscript is definitely the go-to app for SMS Marketing in my experience. It's perks seem greater than the rest.
I am new to actually using the app, i have always had it but didnt take the time to use. i got all the help and more with sylvia and appreciate her help. I know i asked 10 thousand questions but she still was patient with me. and i can appreciate that. so i am excited to see what i can do with this app and to help my business grow
Very Helpful with all my problems and very quick to answer my questions didnt have to set there and wait a long time. Great customer support!!!!
Easy to use, great way to make some money! We use this weekly and it’s brought a lot of traffic to our site.And the customer service is top notch!
Amazing automation tools and the customer service is stellar. Had a question on a Sunday evening and it was answered within minutes. Highly recommend!
Great app and easy to use and set up. The customer service is excellent and speedy! I would recommend this platform be used for anyone using Shopify.
I have had the pleasure of working with two great account managers at Postscript, ironically both named Sean W. They couldn’t be more attentive. Between answering my questions as I learned how to use the app to jumping on a call with me to suggest ways to scale our campaigns, they rock!
This app has been a great new channel of revenue for our company. I was skeptical how people would react to getting offers via text, but it’s working! We are seeing very high conversion rates and look forward to expanding with more campaigns. Thanks guys!