Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 17, 2020

Just downloaded and never looked back. Looking forward to seeing results and insane open rates and ROI. The most amazing team and support, which will make or break your experience and results. They go above and beyond, respond immediately and sound like normal and fun humans. Can’t wait to work with them and scale!

Remnant Bikinis
United States
About 4 years using the app
Edited April 19, 2022

Omg! I've had Postscripts for almost two years! Rarely had an issue! I ran into something slight (that was apparently my fault) lol and they took care of it immediately and the follow up game is strong!!!

That T-Shirt Girl
United States
About 4 years using the app
August 26, 2020

We've been learning a lot about text marketing and always get quick responses to any questions or hiccups we find. Postscripts has been a great new tool we use through Shopify and their customer service is on point!

-Marketing Director

DIME BAGS®
United States
About 4 years using the app
Edited May 13, 2021

We love this app and use it for all of our SMS marketing needs. It's extremely easy to use and we can integrate it with Klaviyo and other apps. The customer service is second to none. Special shout out to Sylvia and Michael from the customer experience team.

IWON organics - I'm Winning on Nutrition™
United States
About 4 years using the app
June 11, 2020

Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.

Hit Run Steal
United States
About 4 years using the app
Edited February 28, 2022

Love this app! It's very user friendly and has helped my business tremendously! Their support team is fantastic!!

The Beef Boutique
United States
About 4 years using the app
September 15, 2020

Great customer service, app is intuitive and easy to use and SMS has been a great channel for driving revenue.

Harper Wilde
United States
About 4 years using the app
Edited May 7, 2020

Have had post script for 30 days and its great!
Love the response we're getting from this app!
The team is quick to respond and so helpful, highly recommend!

Sterling Forever
United States
About 4 years using the app
Edited May 12, 2020

Just during the free trial period, we saw crazy growth with Postscript! It was a no brainer to upgrade our plan once it was over. The amount of revenue we saw from our welcome series alone was amazing! I truly believe it helped bolster our online sales during the most uncertain part of COVID-19. Plus, their live chat support is unprecedented - so helpful and kind - they obviously truly care about their customers.

Little English
United States
About 4 years using the app
June 25, 2020

This App is the next best thing! Within days we've quadrupled our customer interaction and have the sales to show for it! Highly recommend!

Lullaby Set
United States
About 4 years using the app