Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 11, 2021

Great chat support experience getting integrations set up and we are finding SMS a very useful feature to offer!

FLY BY JING
United States
8 months using the app
November 17, 2020

Hoping this app dramatically improves organic traffic and conversion. The staff so far have been amazingly helpful!

Lorenzo Veratti
United Kingdom
8 months using the app
July 1, 2020

The Best app on the market for SMS - I was with SMS Bump for years, but the deliverability and ease of function (and pricing) is far superior with this app. Definitely make the switch if you're using another app or get started with this right away!

clamarly
United States
8 months using the app
May 25, 2020

Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.

Ka'Chava
United States
8 months using the app
January 25, 2021

I am new to sms marketing, I tried another company and it was difficult to navigate through their system. So I decided to switch and it is the best decision ever. With great customer service as Sylvia shown I am well on my way! I'm so excited to get started, Thanks Sylvia!

Not Your Average Boutique
United States
8 months using the app
January 25, 2021

This app is excellent! There's so many marketing tactics integrated into this app. They even offer classes to help you understand the power of sms marketing. Customer Service is also excellent. Had an issue with my QR code & Sylvia was extremely helpful in helping me solve my problem. She offered many tips & was very kind!

TrillYnAir Co.
United States
8 months using the app
July 17, 2020

I use this app all time to communicate great deals that we have to our supporters and the ROI is extremely beneficial to our store!

I Refuse To Be Normal
United States
8 months using the app
July 29, 2020

Awesome customer service! Pop ups converted very quickly and very effectively. Easy to integrate and when you can't figure out something their customer service is very helpful

So Fontsy
United States
8 months using the app
Edited June 3, 2021

Hands down the best platform and team for SMS marketing. If you are thinking about getting started with SMS, look no further than Postscript. They are knowledgeable, hands-on, and expert in this growing industry. Transparent and fair pricing, honest and hard-working brand that is innovating for the future.

Emojibator
United States
8 months using the app
February 22, 2022

This is such a great app for businesses! Our business has grown using Postscript! I recently had a couple questions and the employees, Bre & Sandy, were so hepful! I highly recommend this app!

Eve Marie's Boutique
United States
8 months using the app