Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I think Postscripts works great overall to accomplish our company goals. We've been really happy with how the welcome series has performed for our business. Today I had a really great experience with Bre from their customer support team about making sure guests don't abuse discount codes from our shop, she was very thorough in making sure all my campaigns had the right settings. I think the only thing I would love is more guidance on is ideas for copywriting texts, how to make things perform better, and a file resizer/optimizer in the app for photos (mine tend to be too large and it's an extra step I'd rather not have to do). But overall great app!
Price is great & its really easy to use. A lot of customization options so you can narrow your customer to send out SMS/MMS.
Switching from SMS Bump, love it so far! Been really happy with the promp responses and attention to detail. Thank you!
So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!
Looking to create a launch campaign and see if SMS is more effective than email. Postscript is easy(ish) to use, but more importantly had incredible support on a Sunday night when I was stuck on adjusting keywords. Awesome support and I have high hopes that the product will also be great.
I just downloaded this app as I was looking for an inexpensive solution to my SMS subscriber list collection problem. The current app I use collects email subscribers for me, it can collect SMS subscribers too BUT I don't use that feature because it's too expensive. Finally, today I found Postscript! They can also do both features, and they have the main automations incorporated, as well as campaign features in their app. I love keeping my Shopify app life simple, and this app definitely offers all the subscriber collection necessities, plus the addition of automation and campaigning. When I first loaded the app, I had a few questions, I message through the apps chat and within seconds had an expert reply. Sylvia, the expert, patiently answered all my questions, and helped me out each step of the way to gain knowledge about what I can do with the app. I'm actually thinking about switching over completely to this one app. I rarely leave reviews but I swear my experience already has been so good. I love the fact this app offers GIFS in SMS. HOW COOL?! Amazing way to connect with your customers. Honestly, I'm excited to use this app. I've been in business for a year and was looking for an app this long, and I wouldn't have signed up if this app wasn't truly amazing. Great job guys.
Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.
I love this app. I have used it for several months now. And the team is so helpful, I get help immediately with any questions I have!
Very responsive support team and so helpful! Loving the app so far. Easy to use and has helped my business, especially during the holidays season.
So far so good! Loved having someone to help on the weekend. Very helpful and very informative. Can't wait to see how the apps helps grow my business