Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Highly recommend the postscript app. It's easy to use, small business friendly and the customer service is extremely helpful and friendly. They have their best interest with helping you grow your business. I've spoken to quite a few people through their live chat feature and everyone has been attentive and speedy with anything I've needed. Taylor has been exceptionally sweet too! Thank you :)
Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.
The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.
This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!
Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!
The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.
Love the app so much ! It really helps boost sales with text messages as people don't really read emails anymore :)
I needed help with setting everything up. For the most part I had it done but I needed some more assistance and staff helped me via chat right away! My rep Alex was the best! Was a bit nervous about backend set-up but he guided me through and helped QUICK! Can't wait to start getting these SMS's to my valuable customers! RECOMMEND THIS TO ALL SELLERS!
I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)
I'm new to the SMS marketing and Zev was so awesome helping me after-hours to create a Campaign for our big sale this weekend. He was quick, and effective. I would recommend this app.