Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I needed help with setting everything up. For the most part I had it done but I needed some more assistance and staff helped me via chat right away! My rep Alex was the best! Was a bit nervous about backend set-up but he guided me through and helped QUICK! Can't wait to start getting these SMS's to my valuable customers! RECOMMEND THIS TO ALL SELLERS!
I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)
I'm new to the SMS marketing and Zev was so awesome helping me after-hours to create a Campaign for our big sale this weekend. He was quick, and effective. I would recommend this app.
First night setting up the app, pages, campaigns and the works. They walked me through every single step and answered all the questions. I love that it integrates with my other marketing tools. This is a great service and if you're on the fence, sign up for the free trial at least! It's so worth it. Thank you, Shannon, for your help!
Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!
Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.
Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.
I have loved using postscript. Super easy to navigate so far and the customer service is great!! I use this for both of my businesses and would recommend it. Postscript makes it easy to stay connected.
Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.
Customer service is really great! So fast at responding! They were able to resolve my problem within the hour!