Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 26, 2020

Switched to Postscript from SMSbump. Best decision I made, no bugs, super responsive team and constantly releasing features.

PS the prices are also cheaper then the competitors.

Karity
United States
Over 3 years using the app
September 30, 2020

the best app if your looking for marketing, i used to use email on my website and would not get a nearly 5% return after using postscript my sales have gone up "perfect app" www.valabasas.com

valabasas
United States
Over 3 years using the app
November 9, 2020

Postscript compliance game is #1 to protect you from frivolous lawsuits! Also, they can replace your pop up app to save you money!!! A+ support too.

Cali White
United States
Over 3 years using the app
August 5, 2020

The entire team is amazing and customer service is awesome! This app has increased our conversion and customers love it!

Peculiar Roots
United States
Over 3 years using the app
Edited October 6, 2021

October 6, 2021 update to my 5 star review
SO no that I am months in...where is the 6th star???? I have moved up to the highest plan because the more I found out about the automations and segmentations, I needed more. BONUS: You get a dedicated advisor, mines is Travis and he is amazing. We are a team that keeps my companies goals on track and his innovative tactics are just what I needed. I know my brand and customers, he knows PostScripts and together, its a win win.
I have not used the app yet, but my customer service experience during set up was impeccable. Shannon helped me and was so instrumental in getting me the look and feel that I wanted, even taking the time to format a gif for me...THAT to me...made me want to stick around and grow with this company

Fashion Spa House
United States
Over 3 years using the app
November 8, 2021

Postscript has been great for our biz. They're very professional and I love the events they have w/ ideas to expand what we're doing. I recommend them to everyone.

FEMME NOIRE
United States
Over 3 years using the app
February 4, 2021

I'm just getting started with the App, but the customer service has been so helpful with assisting. Thank you!

Shop Southern Red
United States
Over 3 years using the app
September 2, 2020

We have been using Postscript for almost a year now and it has been a game changer! Their team was super helpful in the set-up process and have made it very easy to send SMS campaigns. If an issue comes up, they have always responded in less than a minute! Definitely recommend!

VIBEDRATION
United States
Over 3 years using the app
May 12, 2020

This app has changed the game in my business!! The texts stand out from the others, its user friendly and affordable. Love love love postscripts!!! A must have.

Whitewood Lane Boutique
United States
Over 3 years using the app
September 3, 2021

I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.

The Comfy
United States
Over 3 years using the app