Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

September 2, 2020

We have been using Postscript for almost a year now and it has been a game changer! Their team was super helpful in the set-up process and have made it very easy to send SMS campaigns. If an issue comes up, they have always responded in less than a minute! Definitely recommend!

VIBEDRATION
United States
Over 3 years using the app
May 12, 2020

This app has changed the game in my business!! The texts stand out from the others, its user friendly and affordable. Love love love postscripts!!! A must have.

Whitewood Lane Boutique
United States
Over 3 years using the app
September 3, 2021

I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.

The Comfy
United States
Over 3 years using the app
August 31, 2020

An amazing investment! Great customer service! My texts account for 15-20% of my sales. I can't help but think, that's 15-20% I wouldn't have if I didn't have Postscript! Definitely worth it! Highly recommend.

STB Boutique
United States
Over 3 years using the app
June 10, 2021

Hands down one of my favorite apps. Customer service is so attentive and awesome to work with. I’ve had to contact them twice because I am new to the technology behind text alerts and they were so kind and helpful problem solved in minutes! Highly recommend this app!

GlitterDippedSips
United States
Over 3 years using the app
July 28, 2020

Recently switched from Attentive to Postscript and I must say the difference is night and day, Attentive is extremely limited in it's capability and lots of heavy lifting to get your program up and running.
Alex, Sean, Peter & Zev from Postscript are all super nice and knowledgeable, they have a solid platform and you can be up and running in a matter of minutes, the team is willing to go above and beyond for their customers. Postscript has many triggers that you can turn on and start making money with little to no effort. Highly recommended!

DailySale
United States
Over 3 years using the app
May 27, 2020

Postscript is definitely the go-to app for SMS Marketing in my experience. It's perks seem greater than the rest.

Stay Golden Cosmetics
United States
Over 3 years using the app
June 16, 2021

We love using Postscript for our brand.
It's extremely easy & efficient, we got orders from the 1st hour. Support team is excellent as well and always happy. We tested plenty of service & Postscript is the best.

BodyLief
United States
Over 3 years using the app
March 8, 2021

I am new to actually using the app, i have always had it but didnt take the time to use. i got all the help and more with sylvia and appreciate her help. I know i asked 10 thousand questions but she still was patient with me. and i can appreciate that. so i am excited to see what i can do with this app and to help my business grow

Ikonik Boutique
United States
Over 3 years using the app
October 27, 2022

Very Helpful with all my problems and very quick to answer my questions didnt have to set there and wait a long time. Great customer support!!!!

The Dirt Road (TDR)
United States
Over 3 years using the app