Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
I've been dealing with Zev mainly, he provides excellent customer service and I initially thought it is his app as he replies so quick and wants to genuinely resolve any issues asap. The app is awesome. Very affordable. Great chat support. I highly recommend it.
Super easy setup. Made money within a week. Support always is extremely helpful and quick. 5 star app.
The team and the product at Postscript are fabulous. They are knowledgeable, helpful, great at solving problems quickly and a pleasure to work with (look out for Adam, Sean and Shannon!) They have been highly supportive throughout the whole process of setting up and using their platform. Can't recommend them highly enough!
Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises.
One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options.
There are pros and cons to any platform, yet Postscript gives us continual results.
Really has been fantastic for our sales, communication with our customers and customer service has been great!
I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.
Postscript has been very easy to use and I recommend it for sure. Everytime I have had a question, Shannon has went above and beyond to help.
My customers love their text messages! I love that I am able to set up campaigns and send my new customers some love! Highly recommend this app if you're looking for a great text messaging service!
LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++
I've been using PostScript for a few months now, and I wish I got it sooner! My customers love being notified via text message & my sales have been up especially with the abandoned cart recovery. Also the customer service is amazing & I love the fact that I can send them a message and get support so quickly. If you are debating on whether you need to get this or not, DO IT! You won't regret it :)