Reviews (1,292)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.

December 2, 2020

this app is truly awesome and so is customer service. Been using Postscript for over a year and have really seen a great ROI

Paw Naturals
United States
Over 1 year using the app
September 25, 2020

As a new business postscript customer service has been amazing and very helpful. I look forward to scaling my business and upgrading my plan with postscript.

Magnolia Engraved Gifts
United States
Over 1 year using the app
October 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

KMM & Co.
United States
Over 1 year using the app
November 12, 2020

Zev was stellar. Answered my questions on the spot & got us working in the right track. Highly recommend. Thanks Postscript :))

Neon Cowboys
United States
Over 1 year using the app
April 13, 2020

If I could give this company 8 out of 5 Stars… I so would! I have used a lot of Text Campaign Platforms and have tried dozens of Shopify apps to help optimize my store and I have to say, PostScript is one of the best companies | apps I have ever used for so many reasons but since I can’t write an entire book, I’ll just write a teaser instead.

First of all, IT WORKS & IT MAKES ME MONEY! First of all it does what it says it will do and I immediately saw a return on my money. Using Post Script has significantly increased my bottom line. Not too mention, the price point is very reasonable compared to other companies who offer a lot less.

Secondly, it is EASY TO USE. It is soooo easy to use. You do not have to be a genius nor completely app savvy. The platform is super easy to navigate and set up. I love analytics as they help me plan my next move and postscript analytics are super thorough.

Lastly, and so important to me is the AMAZING CUSTOMER SERVICE! There is nothing better than a company that actually responds to their clients in a completely timely fashion and really gives a damn. No matter how small or medium my question is, the Postscript team is always there to immediately fix it and their response time is so consistent and has not altered in all my years of utilizing them. Their entire team has been so helpful, I could not possibly ask for more if I tried.

Im obsessed.

RunwayCurls
United States
Over 1 year using the app
June 26, 2020

Easy to use and their support is super quick and more than helpful! They are always able to solve whatever issues we may be having within seconds.

Livingood Daily
United States
Over 1 year using the app
November 10, 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Black Magic Supply
United States
Over 1 year using the app
April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

Secret Scents of Ella
United States
Over 1 year using the app
Edited September 20, 2022

Easy to set up, easy to use, affordable, and great customer service! Always innovating with the Shopify consumer in mind.

Bravo Sierra
United States
Over 1 year using the app
August 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Biolife Health and Wellness
United States
Over 1 year using the app