Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

December 2, 2020

I accidentally deleted a keyword and Sylvia was super quick and helpful in getting it back up. Postscript has been extremely easy to use and is already bringing in revenue! The compliance and integrations are gold standard. Don't sleep on this app!

Good Fluff
United States
7 months using the app
October 7, 2022

In the first 6 months of our store being open, Postscript SMS has accounted for almost 30% of our website revenue, with only a 10% off code. We just increased 25% off, and cannot wait to see the results. Their Live Support is great for helping you get things started. Highly recommend.

Degen Health
United States
7 months using the app
September 15, 2021

Customer Service is Excellent! I've just started using this app and I have no complaints. Great to have a way to contact all your customers at once.

Relentlesz Designz
United States
7 months using the app
July 19, 2021

Just getting started with PS but our experience so far has been awesome. Set up was super easy and customer support is amazing. Platform is very user friendly and it sounds like they're working on a bunch of integrations at the moment. Stoked!

MySpikeball Portal
United States
7 months using the app
May 6, 2019

Owners/Support are super sharp people.
The app itself is intuitive to use with powerful segmenting capabilities.

The integration with Shopify is done really well, all customer and order info can be used with confidence.

Setting up automation or one-off campaigns is straight-forward.

We've seen immediate results just from sending a couple of targeted campaigns, well worth the investment.

310 Nutrition
United States
7 months using the app
November 6, 2020

Awesome app. I been using it for over a year and it helped make me an extra $30k in revenue. Thanks!

Goldieslot
United States
7 months using the app
November 19, 2021

This is a powerful tool. Sometimes SMS and integrations with other apps can be complicated but TBH, postscripts is way better than all the others in my opinion. It's easy to use. Great customer service. Cailee was super helpful.

Core Culture Enterprises LLC
United States
7 months using the app
January 18, 2021

Super easy to set up and the support is top notch! Great interface and really intuitive! Integrates with Klaviyo rally well!

Desserted
United States
7 months using the app
September 9, 2020

Great app! Love the interface. Great for automation. Highly recommend for anyone who likes high open rates! - Jeff, CEO

GIMME Beauty
United States
7 months using the app
August 15, 2023

We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!

Brave Books
United States
7 months using the app