Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Super easy to set up and the support is top notch! Great interface and really intuitive! Integrates with Klaviyo rally well!
Great app! Love the interface. Great for automation. Highly recommend for anyone who likes high open rates! - Jeff, CEO
We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!
We just installed this app and it is working like a champ! Easy to use and the customer service was very quick to respond to your comments. Shout-out to Bryan for the great customer service!
What I love most about PostScript is they don't charge extra fees upfront for shortcode service. This was my determining factor for returning to the platform. So far I'm loving this app. Seamless and easy to use. Contacted customer service regarding an issue with credits, they went above and beyond to assist with my needs. This will keep me as a loyal client. I appreciate their willingness to assist even in off hours!
Best SMS tool for Shopify and really helpful support and service! If you're in need of a way to get started with SMS, look no further.
This app has been great so far and Sandy was quick to assist me with my concerns! I love that you can actually add GIFs to messages. Great app! Thank you so much !
Great app, even better service. I've hesitated on taking the plunge into text-marketing for a while, just being so accustomed to email only. Finally decided to do it. The Postscript app itself is already pretty intuitive, but of course, had questions come up as you would with any new tool. The Postscript team was SUPER responsive and over-shared rather than under-shared which I really appreciated. I had a great experience with Shannon and Zev, but I'm sure the whole team is just as helpful. Looking forward to continuing this text-marketing journey and seeing some great results!
Excited to test this app out. Have heard great things from other business owners about them & the results from text automation. On top of that, communicating with there team has been amazing. They're extremely hands on and go in depth on their platform, it's functionality and how it works.
PS Customer Service is TOP NOTCH. Talking to real people, real time, helping set up a second PS application on another site. Highly recommend. If you aren't using SMS in your marketing plan, you are missing out.