Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 22, 2023

Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!

Stella Cove
United States
7 months using the app
October 29, 2021

Excellent program, love this program the best around, they have the best popups and messages. Thank you so much!

Beside Me
United States
7 months using the app
October 8, 2020

We just started using post script and the customer service is the BOMB.COM the set up is so user friendly can't wait to watch our business take off

BrickHouse Chic
United States
7 months using the app
October 16, 2020

I used this app to help me catch my abandoned carts and it worked very well. I will continue to use this

Mawiyah Collection
United States
7 months using the app
November 20, 2020

The app has been really easy to use and setup and their customer support has been great with any inquiries I've had. Great work!

Brooke & Belle
Canada
7 months using the app
November 7, 2019

WE are just launching - so I can't review it from a profitability perspective yet. But the service in getting it set-up and functional is PHENOMENAL! I will update my review once we are actually up and running, but for now - I'm happy that getting this app is one thing I can check off my list without alot of pain and time. THANKS!!

reddropco
United States
7 months using the app
April 7, 2022

Customer service is great! They were very knowledgable and helped me with my problems quickly. Would recommend.

Epiphany LA
United States
7 months using the app
Edited June 24, 2020

I use this app to send customer notifications of new arrivals and sales. I like how right after sending notifications I see my traffic increase and i’m able to set up flows to remind customers of abandoned carts or up sell. When ever I have a questions they answer all my questions right away.

Araly’s Boutique
United States
7 months using the app
November 20, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions. Thank you Shannon!

Nella Pima
United States
7 months using the app
December 20, 2018

The App has been amazing! I have seen an instant ROI - way better than email or any other channel. Also - the customer support is incredible. Additionally - their product roadmap seems to be heading in the right direction - cant wait to see what they come up with!

ocelotmarket.com
United States
7 months using the app