Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

Edited June 24, 2020

I use this app to send customer notifications of new arrivals and sales. I like how right after sending notifications I see my traffic increase and i’m able to set up flows to remind customers of abandoned carts or up sell. When ever I have a questions they answer all my questions right away.

Araly’s Boutique
United States
7 months using the app
November 20, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions. Thank you Shannon!

Nella Pima
United States
7 months using the app
December 20, 2018

The App has been amazing! I have seen an instant ROI - way better than email or any other channel. Also - the customer support is incredible. Additionally - their product roadmap seems to be heading in the right direction - cant wait to see what they come up with!

ocelotmarket.com
United States
7 months using the app
Edited May 3, 2019

This is a great app and easy to use
The only issue is that it will cost you a lot of money to run a big campaign

Succulents Box
United States
7 months using the app
April 16, 2021

I am new to this app and I must say It is living up to expectation thus far. I love the customer service, Bre, is always there to answer my many questions in a timely manner. Thanks you Bre.

Bowntiful Accessories
Canada
7 months using the app
April 22, 2021

Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!

Som Sleep
United States
7 months using the app
April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

professionalbreadwinners.com
United States
7 months using the app
Edited November 3, 2020

MAN OH MAN, Talk about support! My new friend Zev help me out so much setting up this app on my website. Very nice, made sure I had everything I needed, and made it look easy while doing so. I feel more confident now about servicing my customers. Read some very good reviews and now I see why. Thank you, Zev for everything "LIFESAVER".

Techky Apparel
United States
7 months using the app
July 7, 2020

I used this app to help me increase my ROI. I integrated an SMS Abandonment flow with my checkout page and instantly saw results.. The money you will make with this app with cover the cost of the app 10X.. This one application really took my store to the next level helping me reach way higher numbers than I've seen in the past. All from one feature. HIGHLY RECOMMEND for anyone with an online store.

Always Exceptional
United States
7 months using the app
August 2, 2022

I am VERY new to SMS marketing so I had a ton of questions getting everything set up to flow for my business and Sandy and Rachel have been SO great at answering all my questions - sending over links and making sure everything was running smoothly - I haven't sent out any texts yet, but just on the customer service alone its a win!

The Obcessory
United States
7 months using the app