Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 4, 2021

Very easy set up and very helpful CS team! Answered me very effectively and quickly. I do recommend this app.

Cam's Kicks Sneakers
United States
7 months using the app
Edited July 24, 2020

Great customer service! Staff is friendly and helpful and honestly the app is actually working for my biz, so Im overall very happy.

pebby forevee
United States
7 months using the app
November 3, 2021

Great app, the customer support is very helpful! Porshai was awesome! She was very helpful and understanding!!!

Bovaceous
United States
7 months using the app
May 19, 2020

Great app to do text marketing! Fairly easy setup and great customer service! I do think it's a bit more expensive than other text platforms, but I think I prefer it because of the ease of use and the upfront pricing.

Orcas Lucille
United States
7 months using the app
June 17, 2020

Great customer service, even after hours! Plus this app seems more effective than email marketing, especially for the younger crowd!

Image Obsession
United States
6 months using the app
Edited November 20, 2020

this is my first time using the app and i needed help setting some things up and shannon was able to walk me thru it step by step she was very helpful and patient with me

House of dolls boutique 1
United States
6 months using the app
December 28, 2021

I reached out needing help with one welcome series automation and I was helped right away from Sandy.

Black Mantras
United States
6 months using the app
Edited June 11, 2020

Amazing customer support team. Helped identifed why my account wasn't receiving subscribers and even added some days of free trial back. Absolutely made my day!

GoDreasy
Singapore
6 months using the app
May 27, 2020

This is the best app I have on my store. I can't put into words the ease of use and how helpful this is to my marketing strategy. The automations are LIFE! I hope this app stays in Shopify forever.

Alchemist Tribe
United States
6 months using the app
December 3, 2021

I've had a great experience with Postscript so far. They team is readily available to answer questions. I've also had a lot more people signing up to use our SMS marketing than with our previous app. which has been exciting. I hope to see sales increase by using Postscript!

Butterfly Box Boutique
United States
6 months using the app