Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
Amazing customer support team. Helped identifed why my account wasn't receiving subscribers and even added some days of free trial back. Absolutely made my day!
This is the best app I have on my store. I can't put into words the ease of use and how helpful this is to my marketing strategy. The automations are LIFE! I hope this app stays in Shopify forever.
I've had a great experience with Postscript so far. They team is readily available to answer questions. I've also had a lot more people signing up to use our SMS marketing than with our previous app. which has been exciting. I hope to see sales increase by using Postscript!
Their customer service was awesome! They helped me on a Sunday and I'm appreciative. Will continue using this app! I'm already getting optins!
Honestly, the app isn't as easy to use BUT Michael in customer service is UHMAZING. The friendly and jovial chitchat totally inspired me to give this another go. He supplied me with tutorial videos, extended my trial without being asked, and helped me solve my issue. 10/10 would recommend BECAUSE of Michael. Go get that lunch!
Great integration with klaviyo! Super easy to use! Very new to it, but so far so good! The customer support team is also so helpful (aka Zev!)
Postscript has been an absolute game-changer for our business. The onboarding process is best-in-class, and their team is always available to help us succeed. They have a deep understanding of SMS marketing, and they are constantly innovating to help us reach our goals.
And their support, specifically Taylor is beyond amazing! Taylor was able to solve my problem in a friendly and efficient manner. She was very personable and attentive. I didn't feel like I was talking to a bot or that she was talking to 20 other people at the same time.
Love this platform but more so the people behind it!
Great customer service. Faith was very efficient and got me the help I needed early on in the process.
I love this app!! The flows are amazing and I love that I can send pictures and GIFS to my customers they love them and they love they can respond back to us in a message and ask questions! Customer service is top notch@
Generated +$100 in first 72 hours with no effort. A must-have app for your e-com growth stack. Was a pleasure talking with the team. A+ customer support