Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

August 9, 2020

Not only was Zev helpful, he made helping me funny and prompt. I figured I wasn't going to get an answer tonight so I was shocked to find that someone popped on right away after my signing up and helping me. He was knowledgeable and helpful all in one. Thanks again and looking forward to working with the postscript app + Shopify. Yall Rock. Highly recommend!

SunshineGrace Botanicals
United States
6 months using the app
Edited May 3, 2019

The questions isn't IF you should start using Postscript, it's why haven't you started yet? Sean and the team have been awesome to work with and the ROI is off the charts. Highly recommend you start using this app today.

Love Monday Apparel
United States
6 months using the app
June 13, 2023

Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.

Nusentia
United States
6 months using the app
April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Pour Les Femmes
United States
6 months using the app
Edited June 15, 2020

We LOVE Postscript! The app is very easy to navigate and their customer service is spot on! This is by far the best SMS and MMS platform that we've used.

Cactus Rose Boutique, LLC
United States
6 months using the app
December 18, 2020

Postscript not only has the most amazing support, but their product is also top-notch. Every marketing SMS we send generates profit and the features are exactly what we need.

ZeroSixty: Fantasy Car Giveaway
United States
6 months using the app
Edited September 8, 2021

Taylor is the best customer service rep. No one ese have helped me. She was so patient with me and showed me everything i needed to know. I would love to have her every single time. She was amazing!!! Thanks Taylor

All Glammed Up
United States
6 months using the app
July 28, 2021

We really love our relationship with Postscript. They are supportive always, forward-thinking, resourceful and someone is always available to help even in the most hectic of times. We greatly appreciate our partnership and we know that our fans do too!!

The Smashing Pumpkins
United States
6 months using the app
December 22, 2020

I've been using postscript since October. Love the free trial and support is very helpful. You won't be lost with them. I recommend

The Affluent Influencers
United States
6 months using the app
March 8, 2021

Custom service goes above and beyond! Breanna is amazing, responded quickly and double-checked everything I set up was running smoothly when I had any questions!

It’s Day
United States
6 months using the app