Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

September 15, 2020

Great app so far! I'm currently working on all presets for the app and it's very easy to use. Smooth design, definitely digging it!

Lasso
United States
6 months using the app
February 3, 2021

I definitely love using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!

Dxpe Girl Society
United States
6 months using the app
June 1, 2021

Postscript is a great text marketing app and there customer service is just as good! Love using it to promote my store.

OG
United States
6 months using the app
November 18, 2021

I LOVE THIS APP FOR MY BUSINESS! I HAVEN'T HAD ANY MAJOR ISSUES BUT THE 2 SMALL ONES I DID HAVE WERE FIXED RIGHT AWAY!

Miracle Luxx
United States
6 months using the app
October 30, 2020

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!

Franne Golde
United States
6 months using the app
December 21, 2020

Postscript has been very help to my business, by allowing me to quickly get information out to my customers, such as new arrivals and sales. On top of that their customer support is so Awesome, Fast, and Very Helpful. Shannon was so patience, and gave me precise instructions that allowed me to fix my issue in minutes...along with giving me an encouraging words to conquer the areas of the app, I wasn't familiar with!

Shop SB Boutique
United States
6 months using the app
July 25, 2022

Postscript is great! I have found that using it has really kept my sales up compared to using only social media marketing. Thanks so much to Faith in customer service for helping me when I needed it today!

TheVinylPeople
United States
6 months using the app
August 13, 2020

We've tried nearly every SMS and all of their interfaces suck. This one is incredible and fantastic customer service and automations.

NeverStop.clo
United States
6 months using the app
June 22, 2020

Helpful staff, and they help brands collect phone numbers the right (compliant) way. Been working with them for over 3 months now.

Populum
United States
6 months using the app
August 18, 2021

Postscript has been an excellent partner from the start. We highly recommend for any brand looking to grow SMS.

Cappello's
United States
6 months using the app