Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

October 14, 2020

Easy to use, great way to make some money! We use this weekly and it’s brought a lot of traffic to our site.And the customer service is top notch!

Shoplashme.com
United States
Over 3 years using the app
June 28, 2020

Amazing automation tools and the customer service is stellar. Had a question on a Sunday evening and it was answered within minutes. Highly recommend!

Pomp and Circumstance Boutique
United States
Over 3 years using the app
September 24, 2020

Great app and easy to use and set up. The customer service is excellent and speedy! I would recommend this platform be used for anyone using Shopify.

Tumfort Toys US
Australia
Over 3 years using the app
June 28, 2019

I have had the pleasure of working with two great account managers at Postscript, ironically both named Sean W. They couldn’t be more attentive. Between answering my questions as I learned how to use the app to jumping on a call with me to suggest ways to scale our campaigns, they rock!

This app has been a great new channel of revenue for our company. I was skeptical how people would react to getting offers via text, but it’s working! We are seeing very high conversion rates and look forward to expanding with more campaigns. Thanks guys!

Omaxhealth.com
United States
Over 3 years using the app
Edited November 5, 2020

I had trouble updating my Plan, but Bryan through online support helped me a ton. He was helpful now I can send out messages for my marketing campaigns

Sol x Glitz
United States
Over 3 years using the app
August 25, 2020

Postscript is a game changer. They give a FREE 30 day trial, in which I have made over $1000 thus far. When I had questions, the chat was super easy to use. Zev was very helpful, and actually really funny and used gifs. lol

Personally She
United States
Over 3 years using the app
May 30, 2020

Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.

American Hero Clothing
United States
Over 3 years using the app
August 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Biolife Health and Wellness
United States
Over 3 years using the app
May 13, 2020

My sales have increased drastically from my old texting program to postscript! It's by far the best texting app I have used. My only regret is I wish I would have switched sooner!! I love being able to add gifs, emojis and photos it makes your text messages way more meaningful. Customer service is on point as well!

Barbed Wire and Lace Boutique LLC
United States
Over 3 years using the app
September 23, 2020

We just started using Postscript yesterday and are loving the progressive nature of the app. It is also an extremely affordable way to market as we grow our small business! The chat support is crazy fast!

Laka Living
United States
Over 3 years using the app