Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Very quick response! I had a great time chatting with their customer support rep with PostScript. They did a great job without being intrusive. It also inspires me to implement a better workflow with our own customer service team to do a better job at delivering excellent customer experience!
Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.
Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend.
Nat
The customer service team & Shannon are freaking amazing! If you aren't using this app, YOU NEED TO! They answer right away and provide so much help! Plus, they are SUPER friendly! Best experience of my day!
Will ALWAYS continue to use them & refer my business owner friends!
THANKS SHANNON FOR SAVING MY DAY!
Switched over to PostScript after using a competitor's service for years, this platform is far superior. Not only are the interface and functionality amazing, but the support is phenomenal. Anything we need, we're able to get concierge-level support on the spot. Amazing app and team!
Extremely easy to use and powerful. My ROI is nuts. Best customer service! They really treat you like VIP customers!
Postscript has helped my business in many ways. One by winning back customers with abandoned carts and announcing new arrivals! We love it and everything it offers.
Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!
Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.
Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!