Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Sandy Q in text support was absolutely fantastic. Answered my questions right away in a very friendly and professional manner.
I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally
I couldn't have asked for anything better. I was skeptical of SMS at first. The team introduced me and went over strategies that I would have never come up with. They really value the customer and genuinely care to help. The customer service is just incredible.
The customer service is fantastic. They helped me out over the holidays with all my new user questions even though they didn't need to because they weren't officially working that day. That's above and beyond. I am super excited to have this app now!
I have used this app for a little over a week. The app is fairly easy to understand. Something that I really LOVE is their customer support team is AMAZING and always there to help. If you have a question, they go out of their way to help. In fact, one of the employees stayed after hours to help me via phone. Highly recommend.
The app was super easy to install and get started. Setting up keywords for customers to send back to choose their own adventure make it feel real and not a robot. Abandon cart triggers are a HUGE win. And if keywords aren't enough you can get personal, responding directly to them through the postscript app!
I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.
Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!
Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!
I have tries so many apps and left frustrated each time. This was the first time my questions got answers direct and to the point. Taylor was patient and kind. I also had the pleasure of speaking with Sandy. She was amazing and went above and beyond. Very thankful